Guest User
August 23, 2022
When you arrived at 3 o'clock in the morning and you found your way around how to get to the front desk, we were served quickly. Big advantage 24h reception. In addition, the concept of a "better" hostel is ingenious (various rooms for each portmane, kitchen for cooking yourself, multi-storey car park, central location and also casual urban industry design) The breakfast is very limited and you mainly get "cheap" products, but at 9.90€ you can't say anything and if you don't like the crusty coffee, you can order a good coffee for an extra charge. Up to here it would be 4.5 points out of 5, but after the first night our room wasn't cleaned - it should be ok, but it can happen, since many people left at the same time. Day 2 our room was not cleaned again - we asked at the reception - the answer: you have to contact us if the room should be cleaned - ok, but nothing was written on the website. I then asked again in the afternoon, the lady apologized for the statement, and we also drew your attention to the massive, large-scale mold in the bathroom - the answer: Yes, we have already closed a few rooms regarding mold - What 🤷🏻♂️ . She said in any case that the room was cleaned immediately and we finally got fresh towels. When we arrived, apart from the towels and the blankets, NOTHING had been done-embarrassing if you even said something beforehand. There were even more incidents where the staff didn't know - tip to you, when there's nothing to do (there were enough of them) don't talk about private odds and ends that everyone notices, but find out about the standards of the hotel. Had we known this in advance we could have picked a nice Air BNB as well.
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