To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All reviews(117)
Positive reviews(15)
Reviews with photos/video(4)
Great service(6)
Negative reviews(2)
Jisu
Twin Room
Stayed in Aug 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Oct 21, 2024
I had really great time in Grand hyatt Berlin.
The room and the bathroom is spacious and clean as well.
I liked the bathtub!
The staffs are friendly and helpful.
I would recommend this place!
Anonymous User
King Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Good location, next to shopping centre, underground stations, and near main tourist spots.
Guest User
King Room
Stayed in Aug 2024
Other
3 review
1.0/5
Posted on Aug 23, 2024
Accidentally booked the wrong date and this hotel and this app wouldn’t allow any modifications.
Guest User
Twin Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The room is very comfortable, the bathroom is clean and tidy, the service is very good, and the location is very convenient. You can walk to anywhere in a few minutes, the subway and bus are 5 minutes away, and the night market is also 5 minutes away. It is very convenient. Very satisfied.
Original TextTranslated by Google
Huanledema
Twin Room
Stayed in Oct 2024
Couples
15 review
4.5/5
Great
Posted on Nov 7, 2024
Overall, I felt it was OK, mainly because it was close to the Berlin Philharmonic Hall. The front desk service felt a bit perfunctory. When I asked to add breakfast, they only said that I could go directly to the restaurant to settle the bill after check-out, 36€ per person. As a result, I ate two meals but was charged for four meals, totaling 344€. After several email negotiations, they agreed to settle the bill according to the restaurant registration and refunded 144€. I don't understand how this bill was calculated.
Show More
Original TextTranslated by Google
Guest User
Twin Room
Stayed in Feb 2025
Business travelers
10 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Check-in is very convenient, the swimming pool and fitness center are very good. Highly recommended
Original TextTranslated by Google
Gootrip
King Room
Stayed in Jun 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The Grand Hyatt Berlin is located about 5 minutes from the subway station (the subway station is the next stop from Berlin Central Station). The room service size is satisfactory in all aspects, and it is a very cost-effective option! There is a newly built shopping mall nearby, with a large supermarket, as well as a variety of food and coffee shops. The location is safer than Berlin Central Station. It is recommended for families or friends with safety concerns.
Original TextTranslated by Google
Sui yuan
King Room
Stayed in Jul 2024
Business travelers
14 review
2.0/5
Posted on Aug 16, 2024
The pillowcases all have a foreign flavor
Original TextTranslated by Google
EmpireMa
Twin Room
Stayed in Jul 2024
Family
68 review
5.0/5
Outstanding
Posted on Jul 26, 2024
To watch the Blue Man Show. Very good.
Original TextTranslated by Google
Sui yuan
King Room
Stayed in Jul 2024
Business travelers
14 review
3.0/5
Posted on Aug 16, 2024
Not very good. The pillowcase smells.
Original TextTranslated by Google
Guest User
Twin Room
Stayed in Jul 2023
Family
26 review
5.0/5
Outstanding
Posted on Aug 2, 2023
The surrounding environment is good, the hotel service is good