Spreepolis Boardinghouse

I left my key in my room by accident one day,I asked them to help,it happened at about 6pm,they were off work,no replies until the next day. Only the neighbour who helped me to call the security people to open my room door.They give customers only one small key on purpose,and no replies until the next day they work,and when they worked,they only answered you can ask the security people to open the door and they will charge about 66.9euro instead of asking are you ok now?Did you open the door last night.No single words to show cares. Very cold blood service. I told the neighbour are they doing that on purpose by giving only one small key to earn extra money to help open door?Lots of hotels or apartments or boarding houses give two keys or two key cards or passwords.They know everything will happen. The security people didn’t say they will charge me money but the hotel reception people told me the next day and threatened me to pay the money or else they will call police. I have never seen such services.Even in Munich,no people help open door by charging money.I can’t imagine if I lost the key,how much they will charge me .Cruel and **** service.Hope other customers be careful.Better not to live there.

Modern, simple apartments with all what you need. Friendly staff.Reception not daily manned, but all time reachable by emailand fast response. Big plus is parking garage in the building. Had an apartment in top floor with small own balcony. Wifi works properly.