Occidental Bilbao

I don’t recommend this hotel since you have to pay 20€ per person for using inside pool, 😑 and although the weather is quite warm on October more than 26C, the outside pool was closed. the room floor was damaged and has a laud sound when you walked. Hotel crews were friendly but totally it doesn’t worth to pay for this hotel. Breakfast was normal and nothing different from a 3stars hotels. Regarding location also it is not a good location to use public transportation from old town. We were not at all satisfied.

Very good place and clean comfortable amenities. Greeting there from the highway it was very easy.

The room is large and clean. Location is fine, close to a metro station. If you arrive with luggage, I’d recommend taking metro instead of bus.

This is a lovely hotel and very central , the staff are supper amazing and we even got a room upgrade when we complained that we didn’t have a room with a view

The receptionist was very friendly and helpful. The surrounding is amazing.

Very clean hotel , good location with metro nearby for city centre. Great choice at breakfast. Be mindful you do have to pay for the gym/sauna

Great place and the hotel was also very clean and nice. Staff were helpful

The only disappointment was the low water pressure and the inability to dispense water for bathing which it might be specific to the room.

There were 2 things which were not in line with my expectations: The window in the room was blocked since the handle was removed, so we could not open the window for fresh air or emergency The airconditioning was very poor. Even when leaving it on, it took hours before the temperature came down from 26 degrees to 23 degrees. This is too high for sleeping. Regards Maurice Lansu room 217.