DoubleTree by Hilton Biloxi

We have stayed at the doubletree several times but it seems to be in need of updating. The room smelled pretty bad and the carpet probably needs to be replaced. The shower pressure was very weak. Location is great, staff are very friendly but the rooms need some work done.

Somewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.

Awesome hotel !!

Room didn’t look clean, carpet was dirty things was rusty like the lamp and plug in. We had to go back downstairs to ask for a remote control and could have called but the phone didn’t work. Our reservation was for two adults one child but there was only towels for two.there is a restaurant but no menu in the room. We had breakfast the first morning $12.00 was on the bill so my husband asked about it the server was very rude about answering it and it was a tip already charge onto our bill. And it’s been 7 days and we still have not received our room deposit which I was told that it would be 5 business days.

The room itself had mildew or mold on the top to the walls and ceiling, the tub had rust around the handicap bar. A child stepped on broken glass and a female staff member showed no concern and the male staff member got someone from housekeeping and he was looking for any broken glass on the carpet.

Was a decent room. The view was great! Looked over the Gulf and I loved it. Could even see the children playing in the pool down below. However, I thought it was weird to not have a microwave nor a fridge in my room. I liked the setup of the bathroom. The door didn’t have a lock on it but now that I think about it, idk if any hotel bathroom does. Idk. Front desk member Chris was very kind and helpful. I loved my complimentary cookie per usual, and I did enjoy my stay. Would stay there again.

I booked with ******* and this is by far the worst! The pictures on the website look nothing like in person! Only one elevator working, and the hotel was filthy, I wanted a refund and ******* couldn't help only told me to call the front desk. I was offered another room and that room was the same! Awful!

Terrible time to check in. Someone very non serious agent on the counter. Very negative face impression

We've stayed here for years. Property seems a little worse for wear. The A/C didn't cool the room well enough (think it would struggle when the real summer heat comes). Front desk reception wasn't very personable. Overall, it's a solid 8.