Goldenbay Hotel Reviews

The most noteworthy feature of this hotel is the incredibly spacious rooms. After researching all the available options in Bintulu, I can confidently say that Goldenbay Hotel offers the best value for money. I would certainly choose to stay here again on my next visit to the area. The amenities were another high point of the trip. It was a lucky coincidence that a comb was provided, as I had forgotten to pack one. Furthermore, I was impressed by the quality of the hair and body shampoos. It is rare for me to enjoy hotel-provided toiletries, but these left me feeling truly clean and lathered up well. To top it off, the rooftop offers a gorgeous view, especially during sunset. However, there were a few drawbacks during my stay. I booked two rooms; while my room was fine, the second room had significant lighting issues. Although the reception sent a technician to help, they only managed to fix one light. Even after the repair, that room remained much dimmer than mine. Additionally, the bidet in my own bathroom was leaking. It felt a bit ironic to see multiple signs encouraging guests to save water and use the bidet instead of paper when the fixture itself wasn't working properly. Lastly, the breakfast was a bit of a letdown. The selection was quite limited, and the taste was only average. If I return to this hotel in the future, I would likely book a room-only rate and find breakfast elsewhere.

Overall experience is good. Parking limited outside the hotel.

Very satisfied with this hotel. Overall is good especially the location and the staff also friendly.

Quite spacious room, love the rooftop restaurant. Great view. Will consider to come here again next time.order lamb shank, 7/10

Im so delighted that they accommodate my request, plus they give me the bigger Junior suites and corner room. Food was excellent. Staff are friendly and accommodating. Loving my view on my window 😍😍😍

The hotel is nice especially the rooftop bar, only the toilet got smell other than that all is good

All service is tip top 5 star , the gusy hand ons to help carry the luggage to the car . salute

This hotel is by far one of the best, given that its price is kept at resonable range and all the basic stuffs are all available. Very comfortable stay at Goldenbay, but if soundproof can be improved then it will be perfect.

I’ve stayed at GoldenBay Hotel many times, and it continues to be my go‑to place in Bintulu. The ample parking is a huge plus, making every arrival and departure smooth. The location is also incredibly convenient, just a very short drive to The Spring Mall Bintulu, and surrounded by plenty of great food options in the Parkcity area. Always a comfortable, reliable stay. Looking forward to coming back again.

Enjoy the view and the vibes so much. Thankyou goldenbay hotel.

Location good and clean hotel with breakfast variety of food. Will come back again for biznes trip.

We had a good stay. Room was spacious and clean. Staff were friendly and welcoming. The only setback is breakfast is so-so. Lack of variety options.

The room was very spacious and clean. However, we noticed a cigarette smell entering our room through the bathroom exhaust fan. We informed the hotel staff immediately, and they responded promptly by upgrading our room. We truly appreciated their quick and professional handling of the situation. Breakfast offered a standard selection of Asian dishes. The fitness room was quite basic, with limited equipment options.

Please monitor the kitchen staffs as they served food after 40 minutes and the worst part was where the Seafood Aglio Alio was bland , flavorless until i asked to the salt WITH GARLIC BREAD THAT HARD AS STONE (As you might lose ur tooth if you bite it but luckily the male waiter willing to replace qoth the new one for both meals tht served with garlc bread) The cashier didnt even greet the customers whom waited for the food more than 40 minutes & she was super slow. Please monitor ur front desk staff as well as she promised to called us of the rolm is READY and we received 0 call. Hope management will look into this matter and the staffs need better PR with customers as your hotel is rated 8.2 stars by Agoda. Thnx.