Spacious Apartment Near Mall

❌️❌️DO NOT STAY HERE!!!!! HOUSE OF LIVING HORRORS!!! ❌️❌️ . Dec 2022 for 2 weeks.. 4 Adults &1 Baby. We have just got back from our stay in "Vansa's AirBnb Trincity" and are faaaar from happy. However, I will start on the positives. . Great location to the mall, banks shops and main highway all in walking distance. Very quiet and safe neighbourhood. The apartment is very spacious with large rooms and a good size kitchen. Good WiFi. After the first few nights we complained about our bed as the mattress was soooo old and soft, the next day it was kindly replaced. Little old lady living upstairs was so lovely to talk to. . Now, apon writing this review, I am shocked as I've just read EVERY review on Vansa's Airbnb and honestly do not know how they have such positive feedback... let me explain. First of all, and most importantly, the apartment was absolutely filthy dirty on our arrival. It smelt bad, the kitchen was covered in dust, grease, food splatters, and worste of all, DEAD BUGS AND BUG DROPPINGS!!!!! These were over plates, bowls, and inside cupboards. The cooking utensils were NOT clean. They hadn't been cleaned, and the pans and pots were absolutely awful, still with dried food on. Both the bathrooms needed a full refit, the showers were black from dirt and mould. There were cobwebs and general dirt and dust everywhere.. not to mention the toilet brushes were beyond belief ( years old)! We would constantly find cock roaches in the bedrooms, kitchen and twice in our suitcases with all our clothes! Unacceptable!! Water pressure controlled by Vansa, many days we went with only a dribble from the shower and to flush the toilets and was told it was a local issue but when checking with neighbours they had no such issue. ( hhmmm funny that) . When simply sharing our concerns of the lack of cleanliness and asking for a deep clean to be carried out (which they did, after a week of us living in the grime,) we were met with quite rude responses and spoke face to face with Vansa and family member. He continued to laugh, almost mocking the situation and not seeming to care at all, whilst Vansa ignored everyone as she sat looking at her phone. Many more issues continued, including being very ill ( probably from unsanitised plates, work tops, etc etc... who knows?) and totally ruined our family holiday . I will never ever recommend Vansa Airbnb in Trincity Trinidad to ANYONE! it's absolutely foul.. VANSA... YOU should be ashamed of yourself for ever renting this out in such a disgusting condition! . ❌️A few honourable mentions ❌️ The freezer was full of dark green mould Dangerous and unused cables left dangling. Spare pillows in cupboard dark with dirt, mould, and bug droppings everywhere inside cupboard. Stinking drain in shower. Pointless clock on the wall with no battery? An ironing board that we had to cover with a sheet as it was so dirty and badly stained. We paid good money to stay here and simply expected a clean comfortable apartme