Extended Stay America Suites - Boca Raton - Commerce

The place was dirty, had a smell in the room and the tub and kitchen appliances were full of rust. The site advertised breakfast for 2 guests included however when I went to the lobby the next morning I was shown a cabinet with a coffee dispenser and a basket of individually wrapped muffins. The guy at the counter was rude & said we don’t have “breakfast”. I showed him a snapshot of my booking receipt. So I took a picture of the cabinet, started laughing with some other guests who were sitting there waiting for the coffee to be filled up and I walked out. I don’t recommend this place to anyone!

The stay was okay, and the staff was really nice and helpful. Janine and Vania were magnificent. The only downside was the breakfast — it basically didn’t exist, just coffee, even though the booking stated that breakfast was included. The room was clean.

There was cockroaches in the room and they only provided the beds with two whole pillows when we arrived and when I checked out it took the man running the desk in the morning 20 minutes to come out of his office to check not only me but 2 other individuals to check out of this place.

No, first off, me, whose card was used to pay for the room was misled about everything from the price to literally everything! Inhad no idea that this insurance policy was paid for with my card!

Very dirty room no good. I’m not happy on that. ******* has to be back my money I have a lot of video and one picture only but you see how dirty is in pictures. The phone.

If you are tired and want to check in at 3 pm, it is not going to happen. It was almost 6 pm when I arrived and the room was going to take another hour before it was ready. The desk clerk did not offer any solutions so I asked if I down grade are those rooms available? She said yes so I accepted the room. After settling in I looked at my receipt. I was charged the same price as the original bigger room. I called to the desk to ask about the price. I was told the hotel can upgrade me but not down grade me because of the third party booking.

good basic hotel. disappointing breakfast. located next to train tracks so noisy.

Old property in need of updating. Plaster off on walls, stains in sinks, etc. Bare minimum in rooms for towels, soap, shampoo, towels, not sure worth it for the price. Oh, and there is a train track by the property that was loud and actually shook the room.