To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.4
Service8.8
Cleanliness8.6
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All reviews(116)
Positive reviews(14)
Reviews with photos/video(2)
Negative reviews(2)
Anonymous User
Superior Double Room
Stayed in May 2025
Business traveler
5 reviews
10/10
Outstanding
Posted on Jun 15, 2025
Great location in a wealthy area, very close to 93rd Park in Colombia. The higher the street number, the safer and nicer the neighborhood. They've been building the subway for the past two years, so it's hard to catch a taxi right outside. You need to walk about 100 meters to find one easily.
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Summer bell
Junior King Suite-Non-Smoking
Stayed in Jul 2024
Traveling with friends
68 reviews
2.0/10
Posted on Aug 19, 2024
booked for 3 days. Unfortunately due to visa problem unable to travel to Bogota. I had cancel the booking on the travel date and requested if the hotel able to make any refund for the 2nd and 3rd day however was deny
Kamibella
Executive Queen Room
Stayed in Oct 2023
Family
9 reviews
7.0/10
Posted on Nov 26, 2023
Our experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault
Guest User
Executive Twin 2 Camas
Stayed in Aug 2025
Business traveler
2 reviews
2.0/10
Posted on Sep 19, 2025
The hygiene was poor; the blankets on the bed had a large stain, the floor was damaged, and no water was provided to the room. A very bad experience.
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Carlos3D
Executive Queen Room
Stayed in Dec 2023
Business traveler
7 reviews
9.0/10
Great
Posted on Mar 8, 2024
In general very good, what is necessary for an agile business trip. Good ubication
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Hexihua (Alex He)
Junior King Suite-Non-Smoking
Stayed in Sep 2023
Business traveler
13 reviews
10/10
Outstanding
Posted on Oct 31, 2023
Great! Very suitable for business, tourism, etc.! There is a great seafood restaurant next to it!
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Nataly Dominguez
Executive Queen Room
Stayed in Dec 2025
Couple
1 reviews
9.5/10
Amazing
Posted on Jan 25, 2026
La experiencia fue buena, cada uno de los empleados fueron amables y serviciales, el unico inconveniente que tuvimos fue con las almohadas de las camas, son muy altas y duras. Recomendaria disponer de almohadas pequeñas o suaves.
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Gus25
Executive Queen Room
Stayed in Feb 2026
Family
16 reviews
9.5/10
Amazing
Posted on Mar 21, 2026
Nos gustó ,todo genial ,nada que cambiar
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SHI WEICHENG
Executive Queen Room
Stayed in Oct 2025
Solo traveler
24 reviews
8.5/10
Very good
Posted on Feb 12, 2026
總體還可以,早飯不錯吃,距離93公園有點距離。
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Angela Puémape
Executive Twin 2 Camas
Stayed in Apr 2024
Traveling with friends
2 reviews
10/10
Outstanding
Posted on May 27, 2024
Muy bonito el hotel, limpio y el personal muy amable, ubicado en una zona bonita y tranquila