Hotels near MIS HILACITAS, Bogota

Stayed three times one Selina Chapinero, amazing experience with wonderful staff. They arrange my check in since I arrived early in the morning. The staff helped at 3am giving me hot tee and planket by the time the reception arrived. The stuff is so welcoming and helpful. Breakfast and coffee are amazing. Rooms are modern and very well decorated. Highly recommend this place !

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

Good •Good breakfast. They made us a vegan breakfast, even when they don't normally offer vegan options; but it was the same every day. •Cleaning and daily amenities. (Although in the ”cons” I detail the issue of cleaning) •Excellent service. All the staff are more than helpful and resolutive. •The Internet connection is good and stable. We were working 8 hours a day and we had no problems. ATTENTION HERE because we asked to change a room with a better view and when they changed us, there was no internet, so we had to go back to where we were before. So, keep in mind that there are apartments with no Wi-Fi. •24h reception •Very quiet. There's no noise. This gave us a lot of quality of life and more coming from the noise hell that there was in the accommodation in Playa del Carmen. •Spacious. Enough space for storage and put the suitcases. •Good workspace. (desk and confortable chair) •Spa. However, there are restrictions to use the spa Bad: •The kitchen has less than the basics and that is a problem if you expect to cook during your stay because, even if you complain, they will not be able to bring you everything you need. In my case, for example, I needed a pasta strainer, bowls and a good knife and they said they didn't have them. •The gym is small and does not have much. •The apartments are cold and don’t have heating. The only way they solve it is by giving you a blanket. •Regarding cleanliness: I do not like that the floor of the room is covered by a carpet; also, the carpet was completely disgusting. In addition, the utensils they used to clean were more dirty than clean. The surfaces and the bathroom were always very clean, but the floors were not. It is very important to take care of cleaning, disinfection and vacuuming very well, especially when the accommodation accepts pets and considering that we are still living in a pandemic. In conclusion, we had a good stay although perhaps I would recommend it more for a short stay. By the end I was already a bit upset by the carpet and the little glitches. But for the offer that there is and the quality / price ratio that you can find, it is not bad. What is certain is that the hotel would gain a lot of potential if it remodeled the apartments (I think it needs urgent restoration).

Exactly what I wanted and what I expected. 3rd time here and would come back, if I need a hotel close to the airport. Brest price. Good restaurant. Free shuttle, works perfectly. Clean and has, what a traveller need! Breakfast included and you can ask for spécial wishes. Small shop, if you need something.

Everything was good super good food buffet style, the staff maximum , purge pulp, Recommendation , have tourist suggestions to places to visit x the tourists.where are the recreation places,where you can buy.ect

I love the location! The apartment is beautiful and the building is very new. Just a short walk downhill to all the beautiful spots in the heart of Bogotá !

El hotel fue muy acogedor, queda cerca del movistar arena y la embajada norteamericana. El personal de servicio muy especial y atento recomiendo mucho este lugar. Volvería nuevamente.

For a hotel room like this and for the price I paid - it was an amazing stay. The only thing is that you gonna have to bring ear plugs with you, since it is too noisy. The hotel locates right next to a highway.

I arrive at the hotel and they told me that they cant give me my room and don't give any reason they pretend to move to an other hotel just one of my five nights so I have to do double checking and check and the come back to this hotel, after arguing them they give me a room that have 2 beds for my wife and me, if you are going to travel Bogotá select any other hotel. ---- Llegué a mi hotel cuando procedo a hacer checking me informam que mi habitación tiene un no Se que problema me informan que la solución es cambiar una noche de hotel y luego tener que volver al hotel, después de quejarme con el staff deciden darme otra habitación y está tiene dos camas cosa que para mi esposa y para mí no es solución.