UNA Hotels Bologna Centro

It's located right next to the train station, making it super convenient for getting around. The breakfast spread was generous, and with Chinese restaurants right next door, finding a place to eat is also very easy. The front desk staff were very friendly and helpful.

The room was good, and the breakfast variety was quite extensive, much better than what we typically encountered in Italy. However, I found some of the service staff a bit unpleasant, and their attitudes weren't great. We also got the distinct impression of subtle discrimination against Chinese guests (though it wasn't overtly obvious, so perhaps we were being oversensitive). For example, my companion recounted that at breakfast, when just two of us sat at a four-person table, a staff member immediately approached us to say that two people couldn't take up a table for four. Yet, moments later, two Caucasian guests sat at a four-person table, and nothing was said to them. There were other similar instances.

The room facilities were quite dated. The toilet flush malfunctioned several times; maintenance was called the first time, and they also replaced a faulty light bulb while fixing it. The hot water pressure from the faucet was extremely low and couldn't be adjusted. The air conditioning consistently failed to work properly. After contacting the front desk, I was informed that it was a 'smart' system linked to the windows, meaning the AC wouldn't operate if any window was open. The front desk eventually had to override this setting in their system. Overall, it was a very disappointing stay due to the outdated facilities and recurring issues.