Sheraton Boston Hotel Reviews

As a Sheraton hotel it was fantastic as always, the location is the best part. The food served was fantastic. The swimming pool and gym are really good too.

I arrived at the hotel after 11 PM. I had specifically requested a room with a good view when I made the reservation, but the next morning, when I opened the curtains, all I saw was a wall. I was too lazy to change rooms, so I just made do for a few nights. One morning, there was a loud drilling noise at 9 AM that lasted on and off for about an hour. I contacted the front desk, and they just said they'd check on it, but the noise didn't stop, and I never received any follow-up. The room was also very small. On the positive side, the location is excellent; it's convenient to go anywhere and it's connected to a large shopping mall, which is great for shopping and dining. Overall, it's okay, but the front desk service could use improvement.

The hotel's second floor directly connects to the mall, making dining and going out super convenient. It's also linked to one of the subway lines, so you don't even have to go outside. The location is excellent, right next to Newbury. The hotel rooms are quite large, and there are many rooms on each floor, which unfortunately meant housekeeping was slow. I stayed for two days, leaving in the morning and returning at night, only to find the room still hadn't been cleaned. The bathroom towels were of average quality, and the bathroom itself was a bit small, with a shower over the tub.

Newly renovated room with very comfortable bed/beddings and good temperature control system. Conveniently located to shopping and other tourist sites. Also easily accessible to Prudential station.

The room was a bit small, but the hotel's environment and facilities were great, and it's really close to the city center. The hotel gym was decent too, so I could still get some workouts in during my business trip. I'd definitely consider staying here again next time.

Good stay. Clean room, highly friendly staff.

Very new, clean and good service. Location excellent because it is connected with the shopping mall and MBTA.

The hotel is located in a very convenient place which connected to Prudential Centre, I.e. shopping mall and MBTA station. Will stay again when visiting Boston again.

I booked this for my Nephew.. he was happy with the hotel overall - location specially !

Good location. Staff was friendly. The room was clean.

Great location, helpful check-in, easy check-out, clean, good value. Couldn't ask for anything more.

Excellent hotel. Recently renovated and has a very modern feel to the lobby. Also connected to Prudential center and tons of food options within 1-2 min walking distance as a result. Room is very clean and comfortable

VERY GOOD HOTEL, ONE OF THE BEST ONES IN BOSTON

It is quite a clean and new hotel, but not very convenient as others may think