Name: Hotel Sudu Araliya
Address: Polonnaruwa, Sri Lanka
Rating: 7.8

Sri Lanka

Nuwara Eliya

Unawatuna

Polonnaruwa

Room is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size. 

Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.

Stayed at Araliya Green Hills with family and had a very pleasant experience. The service and amenities were excellent, and the staff made sure we were comfortable throughout our stay. The property is well-maintained and offers a relaxing atmosphere, perfect for a family trip. Cleanliness and location were good, and overall the stay felt peaceful and enjoyable. A great option for families looking for comfort and warm hospitality.

The room is large and the furniture is simple. The bed is not very soft, I like this slightly harder mattress. The chef's breakfast and dinner are good and more suitable for Chinese appetite. There are also resident singers for dinner. The hotel is also convenient to Horton Plains, which is about 45 minutes by car.

We absolutely loved the Araliya Hotel. It's a great hotel with a fantastic beach, sand, and sea. They have excellent sun loungers exclusively for guests, and the beachfront area is guarded, so you don't have to worry about outsiders taking them. The beach bar/restaurant is superb, with excellent service. They always have cold beer, delicious cocktails, fresh fruit, and fish. Every day, they'd bring out freshly caught tuna and announce it to the whole beach, which was quite a highlight. The sandy beach is gently sloping, the sea is warm, and the water is clear. You'll see a lot of families and children on the beach. It's definitely a family-friendly hotel, with about 80% Russian guests. The staff doesn't speak Russian (except for one person), but that's not an issue with the restaurants around the hotel, where many people, including taxi drivers, understand Russian. We really enjoyed everything. It has all you need for a relaxing vacation. The rooms are spacious and clean, and all have sea views. The bathroom is also quite large. Nearby, there's a street with restaurants and shops offering good prices. You'll find currency exchange offices everywhere; the rates are a bit lower than at the airport, but not by much. We truly loved our stay and will definitely be back, maybe with our kids next time.

P.S. I'd like to give a special shout-out to Naveen, one of the restaurant staff members. He's a very pleasant, smiling, and responsive guy who went out of his way to make every guest comfortable. We were very impressed with his service.

This was a great location in Polonnaruwa. We loved all the services provided. The hotel had a great garden and I would say this is one of the best hotel gardens ever experienced in Sri Lanka. I specially thank front office  “Hansika” which she was very proactive in helping out, also her wonderful customer service to all of us stayed at the hotel. We also would like to thank “Dilshan” for his services throughout dining. We wish both of these staff very well and hope to come back soon. Also would definitely recommend the place for wonderful stay with fantastic views over Parakrama Samdudraya.

Araliya

Columbus

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