Roset Hotel & Residence

This elegant hotel is in a great location. The staff is helpful and professional, and the rooms are spacious and beautiful. The breakfast is varied, the food is good quality and beautifully presented. I will definitely stay at this hotel again and recommend it.

Overview: nice and super big rooms! Location: centrally located, 10-15 mins walking distance to most attractions like Bratislava Castle, Old Town Hall, Michael’s Gate etc, tram stations just within 2 mins away! Breakfast: good choice, particularly impressed when they extended the ending time by 10 mins on a Sunday as there were a lot of new guests the night before who might not have been aware of the ending time! Service: nice and friendly staff! Cleanliness: spotless from what I can see which is nice! Rooms: I thought I was staying in a flat for a second, super big and roomy, with sofa, a separate living area, impressive! Facilities: good gym, but the sauna costs a bit which is unexpected (and rare, consider it is a decent 4*…) so didn’t use it, and the lobby was a bit dim when I checked in at night, but not a major issue.

This place was great. The suites are very large. Ours on the 1st floor came with a large wraparound balcony! The staff was very kind and enthusiastic. The breakfast bar is fantastic and well cared for. Truly enjoyed our stay here!

Splurge and get the big apartment like hotel room. The staff is super friendly and helpful. Charging electric cars was included. Parking is opposite the hotel, crossing a street and going through a room to get to the outside closed-in car park. Central location. Loved this place!

We loved this comfortable, clean, friendly hotel. The staff were friendly and helpful. Our executive room was very large and spacious. The breakfast was wonderful and varied. The location was great for sightseeing and walking to the old town with many various restaurants. We would definitely recommend this charming hotel.

Very good boutique hotel in excellent location. Staff were friendly, professional and helpful. Our suite was very spacious, comfortable and clean. Towels changed frequently. Although other reviews have mentioned traffic noise from trams, this was not intrusive and trams stopped at 11pm. The hotel is well placed for both the city centre and for using the tram network. Easy tram journey from main railway station to hotel.

I checked into the Roset hotel late in the evening of October 31 and stayed there till November 7. Upon checking in, I noticed that the bathroom sink was clogged and did not drain. I planned to report the issue first thing in the morning. Later that night, at around 3:30 AM, I woke up to find that the bathroom ceiling in my room was leaking heavily from multiple points. There was water spreading across the entire floor, which had turned into a big puddle. I attempted to reach the front desk repeatedly for over an hour, but no one was answering -- apparently there was no staff available overnight. I spent the next two hours trying to contain the water with towels and bathrobes and ensuring that it didn't reach the bedroom area. In the process I became wet and lost several hours of sleep (while jet lagged). By morning the leak had subsided, though the floor was still wet (despite all the towels and bathrobes on it). I reported the situation and was moved to another room by early afternoon. However, unlike the original room, the new one had no washing machine, so I was basically downgraded. I emailed the hotel manager about this, Mr. Tiago Viganó, but I never heard back from him. I find it outrageous that a guest had to endure such a serious incident and the hotel manager didn't even bother to lift his finger to apologize, or indeed to respond in any way, shape, or form, let alone offer an upgrade (which is what would have happened immediately in any professionally run establishment). Other than that experience and the manager's severe unprofessionalism, which ruined the visit, I must say that the hotel is really old and not in very well kept shape, with problematic infrastructure. The free breakfast was underwhelming (e.g. cheap orange juice from concentrate) and I never had it again after the first disappointment.

We had an enjoyable 7-day stay at hotel Roset in Bratislava this last November. The amenities, the service, breakfast were all excellent. For the purpose of our trip, the location was very convenient and within walking distance of our meetings. The room was very spacious. The bedding was on the side of firm but confortable. The tramway noise was controlled. Breakfast was very varied and plentiful with service was remarkably one of the best of our European travel. We highly recommend a stay at this hotel.

We had a 2 night stay at the Roset Boutique Hotel in the Camelia Penthouse Room. It was very very spacious (almost too much). We had 2 bedrooms each with its own full bath on 2 different floors which was perfect for our group of 2 couples. However, the spiral staircase, while decoratively stunning, was a hazard. My husband and I had the 2nd floor room and left our luggage in the living area as we didn't want to even attempt to negotiate these stairs with it. This room also had a large rooftop furnished terrasse with incredible night views of the Castle and the spire of St. Martin's Cathedral. It was a wonderful place to sit after a long day of site seeing. The bedrooms and bathrooms were very clean. The bed was comfortable but the "modern" low night stand was almost not functional and pillows were flat. In fact much of the furniture in the living area was also too low to be functional. The bathtub was great and large with plenty of hot water but an adventure to get into and out of. The kitchen was well equipped with a large refrigerator, kettle, coffee maker etc. Breakfast was good with plenty of options. Location was perfect --- walking distance to the Historic District, Market, River etc. and Trams right outside the front door (although they are pretty noisy so request a room not on that street).