Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 1, 2026
Guest UserThe villa was fantastic! We got a 3-bedroom villa and all the rooms have en-suite bathrooms. The villa pool is very clean without any bugs swimming in it. Buggy service was very on time as well, never had to wait long for them. In-villa dining was a really good experience too. We booked a private snorkelling trip with them and the service was good there too. Overall a fantastic stay, the only downside I would say is the bigger rooms’ aircon is not as strong as expected, especially in a hot island like Phu Quoc. This resort is not near any of the touristy place like Sunset Town or Grand World, but it is nothing a cab ride cannot solve. Highly recommend!
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Price per night from:$203
Posted on Jul 22, 2026|Superior Twin Room With Balcony
Guest UserFirst off, the staff are truly excellent. They're friendly, hardworking, always cleaning somewhere, watering plants – truly the best!
We arrived late at night, and they even brought our luggage to the room. While we were enjoying our welcome drink, they came to us for check-in. They also gave us a buggy ride to our room and upgraded it, which made our stay very comfortable.
However, the handwritten welcome note in our room had someone else's name on it, haha.
The dragon fruit in the welcome fruit basket was too ripe, so we didn't eat it.
We chose the Pullman specifically because we heard fresh mangoes were available at breakfast, but they only appeared one out of our three mornings. It seems hit-or-miss. While there was a wide variety of food at breakfast, I didn't find it particularly tasty.
Also, it was a bit disappointing that the pool closed at 8 PM.
Definitely bring a shower filter. After checking out, we showered at the beach house. I grabbed a towel from the pool area to dry myself, but it smelled, which was a bit of a dilemma. Also, the area for putting your belongings was open with only two chairs, so we had to take turns showering. There was only shampoo and body wash, no hairdryer.
We enjoyed roasting marshmallows over the bonfire and the bubble play was fun too.
The shuttle service to the airport and night market was very convenient.
If these minor inconveniences were improved, it would be a perfect stay!
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Price per night from:$125
Posted on Jun 4, 2026|Deluxe Room with Sea View Non smoking
Guest UserFrom the moment I was collected at the airport to the seamless check-in experience, everything at the Radisson Blu Resort Phu Quoc was first class. As a VIP member, I was delighted to be upgraded to a beautiful King Suite with as sea view of the Gulf of Thailand, and enjoyed complimentary half board throughout my stay, which made the experience even more special.
What impressed me most was the warmth and professionalism of the staff. Nothing was too much trouble and everyone worked hard to ensure my stay was comfortable, relaxing and completely stress free. A special mention must go to George and Vitia, who were exceptional throughout my visit. They are outstanding ambassadors for the Radisson brand and their genuine hospitality made a lasting impression.
The resort itself is stunning. The enormous swimming pool and pristine private beach make this a must-visit destination when travelling to Phu Quoc. The food was excellent throughout, with the breakfast buffet being particularly impressive, offering an incredible variety and quality.
This was my first stay at the Radisson Blu Resort Phu Quoc, but it certainly won’t be my last. I look forward to returning soon with my family, and I know they will absolutely love it just as much as I did.
Highly recommended.
★★★★★
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Price per night from:$74
Posted on Jul 25, 2026|Two Bedroom Villa - Private Pool
Guest UserThe hotel lobby is huge. We stayed in a villa this time, and the tuk-tuk service provided free transfers to the lobby throughout our stay. The hotel offers a free shuttle bus service to the airport, which needs to be booked two days in advance. Additionally, the hotel has a poolside BBQ buffet with a fire performance and a live band show; booking in advance gets you a 15% discount. The hotel staff are warm and friendly, always greeting you as they pass by. It's a very family-friendly resort! There are also free shuttle buses to the zoo, amusement park, and Grand World Phu Quoc. All attractions are very close to the hotel, making it easier when traveling with children. The hotel's buffet has a lot of food, but it's the same every day, and the taste is decent. We only booked breakfast. The hotel facilities are excellent, with a kids' club, spa, golf, and cycling, so you can easily spend a whole day at the hotel even if it rains. The only minor inconvenience was the lack of a trash can in the villa living room. Housekeeping came daily to clean the room and the pool. Also, some staff at the hotel's cafe were unprofessional; they were loud, took half an hour to serve food, didn't proactively ask what you wanted or offer recommendations, and some even had sour expressions.
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Price per night from:$246
Posted on Jul 28, 2026|Two-Bedroom Villa With Lake View And Private Pool
jamesbonnyjones⭐⭐⭐⭐☆ (4/5)
I recently stayed at Mövenpick Villas and, overall, had a pleasant experience. The property itself is beautiful, well-maintained, and offers a relaxing atmosphere that’s perfect for a getaway.
The villa was spacious, spotless, and very comfortable. The bed and pillows were excellent, making it easy to get a good night’s sleep after a day of exploring. The resort amenities were also impressive, and one of the highlights of the stay was definitely the chocolate buffet—a signature Mövenpick experience that didn’t disappoint.
During my stay, the water heater in the villa malfunctioned. I contacted the concierge through the app, and to their credit, the maintenance team responded promptly and resolved the issue quickly. That level of efficiency was much appreciated.
Unfortunately, there were a couple of service-related experiences that prevented this from being a five-star stay.
The biggest disappointment was that one of my perfume bottles was accidentally broken during housekeeping. While I understand that accidents can happen, what mattered more was how the situation was handled. After reporting it to the concierge, I was simply informed that they would need to investigate the matter, which could take quite some time. There was no immediate apology or any form of service recovery offered during my stay. Even if the investigation was necessary, a sincere apology and some acknowledgment of the inconvenience would have gone a long way in showing that guest concerns are taken seriously.
Another area that could be improved is the buggy service. Communication is primarily done through the resort’s app, which generally works well. However, on the morning of checkout, we requested a buggy to bring us to the lobby. After waiting more than 15 minutes without any update, we eventually decided to walk ourselves while dragging our luggage all the way to the reception. It wasn’t the ideal way to end an otherwise relaxing holiday.
Overall, Mövenpick Villas has a lot going for it. The beautiful surroundings, clean and comfortable villas, excellent amenities, delicious chocolate buffet, and responsive maintenance team made for an enjoyable stay. With more proactive service recovery when issues arise and a more reliable buggy service, I believe the guest experience could be elevated significantly.
I would still recommend Mövenpick Villas for anyone looking for a relaxing escape, and I hope the resort continues to refine its guest service to match the high standard of its facilities.
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Price per night from:$75
Posted on Jul 17, 2026|Deluxe Twin Garden View
Anonymous UserThe hotel is directly opposite the night market, making dining and shopping very convenient. It's close to shops, restaurants, and markets, and transportation is excellent. Located in the city center, taxis are easily accessible. It's also near the airport, with a free shuttle bus provided. The pool is large, and there's a private beach nearby. The cleanliness could be improved a bit.
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Price per night from:$81
Posted on Jul 19, 2026|Deluxe Family Room
Joanne.oStayed for 3 nights. The two queen beds provided ample space for our family of four, and the ocean view was absolutely stunning. While the room was cleaned daily, the pillows had a persistent musty/sweaty smell that was quite unpleasant throughout our stay. Also, the air conditioner occasionally made loud noises, which was disruptive, and the drain in the bathroom was slow. I wanted to request a room change but decided against it to avoid the hassle. It felt like this room had been used a lot, and overall, it was disappointing. The pool water quality was also poor, making proper swimming impossible. However, the Saturday bubble event was a big hit with the kids!
I just wish they had stuck to the event times. The chocolate hour wasn't something we felt the need to use daily. The breakfast restaurant was very crowded, and the food was just average. I walked to the main entrance once, and it took about 15 minutes. Note that the buggy service stops running after 6 PM.
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Price per night from:$88
Posted on Jun 14, 2026
LE MINH KHOIOur first time experiencing this place at SOL was simply amazing! The private beach and pool with breathtaking sunset views were absolutely stunning. The service was excellent, and the staff were young, cheerful, and incredibly quick and enthusiastic to help us. We were also pleasantly surprised to receive a thank you note along with a dessert from SOL. Additionally, SOL offers complimentary afternoon tea and a variety of services like yoga, a gym, and a spa. The breakfast was diverse and delicious. It's definitely a worthwhile experience for a relaxing getaway, and I will certainly be back for future holidays. Thank you, SOL, for such a wonderful experience!
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Price per night from:$86
Posted on Nov 11, 2024
Erick
To summarize ”Chez Carole” failed to impress me. I stayed 6 days early November.
As mentioned by other reviewers there is a lot of potential but...
The beach and the tranquility are definitely a plus. The beach is nothing extraordinary but it is ideal if you just want to relax and enjoy ”farniente”. However there long chairs are far from comfortable. Plain hard and heavy wood (or good imitation) with nothing on top to soften the contact ;-)
There are a couple of ”kayaks” and 2 ”surf” boards to use for free.
What I missed most in the hotel was facing caring and welcoming employees. There was no hello, no good morning (except at the restaurant for breakfast and even there not always) or good day. Mostly no eye contact. With very very few exceptions the staff was distant, not welcoming and, well, not helping really. John the manager does his job professionally but I missed a deeper contact. Chinh in charge of the egg station (very good omelets) and pho was great and fun and helpful. So was Thienh (?) in the kitchen cooking wonderful plates with fish for me every night. A bright smile. A desire to please guests. Genuinely. I loved that ... and of course the food he prepared. Tâm in the restaurant was also very professional and helpful. These guys helped me feel better at the resort. Hospitality throughout Vietnam is absolutely great so my experience ”chez Carole” surprised me quite a bit. Overall the resort feels old and just maintained to survive. Dull in my opinion but, agreed, this is very personal. Also it is obviously in a remote place. It is some 2 or 3 Km walk/drive to the closest village therefore renting a motorbike or using Grab (or just asking the hotel for taxi) can be something to consider. Btw the closest Vinbus (free electric buses throughout the island, running every 15 minutes or so) stop is roughly 4 Km from the resort.
I booked one of the cheapest rooms. Spacious with a desk, a good sized fridge, a locker and an efficient air conditioning system. Weird enough the fridge would only work with the key in the key holder. So taking the key with you would shut down power (electricity) for all devices, including the fridge. Not ideal to keep anything cool in the fridge when leaving for the day...
The breakfast was nothing exceptional I found, especially for guests suffering from food ”incompatibilities” (in my case ”sugary” items because of diabetes due to surgery). For ”normal” people the spread was quite good with a large sweet section (breads, cakes, fruits).
Unless you really want it quiet, secluded, next to a beach and with an affinity for more ”traditional” housing architecture resp. feeling with an interesting pricing, you may want to also consider other options.
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Price per night from:$101
Posted on Apr 7, 2026
Guest User
Great hotel, the front desk sister Chinese is great, the pool is great, breakfast and rich. Recommended
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Price per night from:$25