The Premier Lodge

Really not great from the moment we got there. Receptionist asked us what room we were staying in...not sure how she expected us to know the answer to that question. She then phoned someone and proceeded to talk to them for details (not us) and ushered us to our room without waiting or explaining. She did not really speak to us again so offered no further information and then gave us our key. It would have been helpful if she had mentioned the fact that the key has a fob on it to allow you to get back into the building late at night! We didn't find this out until we were locked out the following evening and had to press buttons randomly until someone appeared to let us in five minutes later. The room we stayed in (No 15) was extremely below par for the £60 per night charge that was levied. We had used a voucher to help pay for the room but all the same - very poor. Small room with bed pushed against side wall, mirror not attached properly to wall, glass shelf rusty and at a jaunty angle and poor, very small, shower. The lady that was cleaning the other rooms was very helpful and extremely pleasant, but we will not stay in this hotel again. Very disappointing considering it was a first trip to Morpeth (which is lovely) but an extremely poor choice of hotel.

It is very basic accommodation and the public remind you of a very old B and B, the bedroom and bathroom were very cleaned and look to be newly refurbished. The man on reception was pleasant and took us to our room. It served our purpose for one night.

I have stayed here on a few occasions, basic hotel but always clean, comfy beds and lovely staff good value for money

Hotel was a bed for the night. Not the best we have stayed in but not the worst

The bathroom was foisty and smelt damp. There was a hair in the shower and no hot water was in need of a make over. The beds were comfy but the room could of been cleaner

I was very pleased with standard of this hotel for the price. I have seen a lot of the negative reviews, some of which are totally unreasonable. One person has complained that there wasn't a hair dryer. Another that the TV is too small. Someone else was moaning about the old furniture. Honestly! Maybe some work has been carried out but nothing wrong with carpets or anything else for that matter. Internet speeds were excellent, there was a good supply of tea and coffee and, although there was no breakfast option, there was a Morrisons across the road which worked just fine. My room was on the road and traffic noise was minimal - did not trouble me at all. Some people expect the Hilton for budget prices. If I'm up this way again, will most certainly be staying here.

Great size room, all sleep well in comfy beds, large tv with good picture quality, large bathroom recently renovated with large shower, small fridge / freezer very useful, good location to supermarkets,pubs & restaurants. Free parking

Cheap so not surprised it wasn’t very welcoming or good. You get what you pay for so I wasn’t surprised.

There was no free breakfast as stated. They gave me £5 to compensate, however I chose that hotel for the convenience of a free breakfast. Not extremely clean, just basic