Huanyoushijiedewaer
February 13, 2026
The environment here is absolutely impeccable, I must say. The lobby, rooms, pool, and rooftop restaurant are all beautifully decorated.
As for the facilities, they're also excellent. Being a new hotel, everything is very modern. However, the bathroom has one major drawback: there's nowhere to put your phone if you're in the toilet area.
Cleanliness is very good. Rooms are only cleaned if you notify the front desk daily, and that 'clean room' light doesn't seem to do much.
Service, though, was just mediocre. The staff at the rooftop restaurant, in particular, had a terrible attitude, acting completely uninterested. The front desk staff were quite good at check-in, but poor communication during shift changes led to a significant amount of money being unjustly charged to my credit card. I only discovered this because I noticed the unreasonable charges in time. It took involving Trip.com and my bank to resolve it, especially since the charges happened 3 days after I had already left the hotel, with no email notification whatsoever. If I hadn't been vigilant, I wouldn't have known about these losses, as they only appear on the statement – this is truly awful. There's even one charge I'm still unclear about, but it's too late to investigate further. So, when staying at this hotel, you absolutely need to keep a close eye on your bill! This whole ordeal even affected my subsequent vacation, as I spent every day trying to sort this out!
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