Spring Hill Mews Apartments

Lovely apartment but is getting tired. Room not prepared properly. Sofa bed was not made up on arrival and despite having paid for additional person at time of booking, reception tried to charge more. Sofa bed was filthy with leaves under mattress, was full of hairs and stained. Fortunately two sets of sheets eventually provided and us cleaning it, made it bearable. Cutlery drawers filthy - had to wash it and cutlery before use. Handles and hinges of cupboards damaged. Insufficient crockery and cooking pans (no lids) and nothing suitable for using microwave. However it was spacious. Set out in lovely grounds with great pool and bbq. Parking was covered and v secure. Great location. CBD easily reached on foot within 15 minutes walk. If room had been clean and prepared properly, it would have a 5 Star rating. Shame that it was let down by above. Would stay again.

Excellent position- especially for day surgery at St Andrews, very short walk. However, lots of small maintenance issues. Both the bed and the only couch very saggy, needs replacing. Trip hazard with raw broken metal sticking out from under the couch, which we assume was a part of a pull out bed. Dirty shower- clearly not cleaned as evidenced by dirty glass shelf which still had the previous occupants soap on it and mould growing separate to that which was growing in the silicon, could easily be wiped away. The towel rail kept falling down, and when grabbing a glass from the kitchen shelf met with a very sticky substance on the shelf itself. Clearly the place was not properly cleaned after the previous tenant/s. It's a real shame because the location is very good, we were just left with sore backs and a general feeling of distinct lack of cleanliness. I also got a reply to my booking-in process two days after I enquired (and the day after we booked in!) - which would have made booking in on a Sunday afternoon infinitely easier, especially as we wouldn't have had to stand in the sweltering hot sun waiting on finding some way of getting in to reception to check in. Needs updating and more attention to basic courtesies.

The property is a little dated and needs a bit of a freshen up, more so the rooms. Property design, public areas are all good.

Pretty bloody ordinary! The apartment is very tired. The bathroom was disgustingly dirty and mouldy. The towels weren't clean. None of the remotes worked, TV and Aircon in lounge area. The aircon in the bedroom sounded like it had marbles rolling around in it, it was extremely noisy. The bed was horrible. The mattress was very bouncy, so when Husband moved, so did I. The kettle was foul so didn't dare use it. We won't be back. Gross

Sadly disappointing. Cleanliness poor - bathroom mould like I’ve not seen before including in grout. In desperate need of a good scrub and cleaning products. Oven had a dirty greasy tray left in it. Advertised as serviced apartments - but, seriously lacked service - had to take all rubbish out on check out, provided very little, and really had no service. Three units booked and ended up at different ends of complex and all very different layouts, condition and cleanliness. Lots of stairs - up and down in all directions - book elsewhere if mobility issues. Don’t like writing these reviews but wouldn’t stay again, lacked value for money and cleanliness esp was

Unfortunately this place isn’t the greatest. It needs some work to spruce it up. The shower was dirty and basically just a dribble. The couch was also dirty and uncomfortable, the pillows were flat and also uncomfortable and the place was quite dusty. The TV also constantly kept cutting out and you had to log in again. Good location though.

Really nice and relaxing complex. Safe and secure. Not too far away from anything.

This property has great gardens and landscaping. But that is the only thing I can say that is positive about this this property. I arrived at 4pm reception is supposed to be until 5 pm but nobody was on site upon arrival. The room had imprints in the carpet from an iron, mould, the Air Con did not work and the couch/sofa looked like t was purchased from a sex club with stains all over it. i refused to sit on it without first getting a sheet to cover it (this only took an hour to get). I had planned a 3 night visit but will be checking out after only 1 as it is so disgusting I feel like I am being bitten by bugs. The property has lots of stairs not mentioned on the websites so if you have any mobility issues its not for you. The pictures shown on booking sites are presumably from a few rooms that may have been renovated. But my experience is that it was furnished from hard rubbish. Avoid staying here as far as you can as I expect better from a back packers venue rather than this which claims to be a 4 star rating, maybe 2 stars at best.

convenient location, good fa cilities.