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DoubleTree by Hilton Bristol City Centre
4.2/5122 Reviews

DoubleTree by Hilton Bristol City Centre

Redcliffe Bristol|1.27km from Victoria Park Baptist Church
We visited Bristol to celebrate my birthday weekend, so we booked a “deluxe” king size room for three nights. On arrival the hotel was very impressive with good car parking facilities and a very classy reception area. Check-in was friendly and efficient. There was just a slight confusion over the late check-out time – the website said 4pm, the receptionist thought it was 3pm. The reception is well attended and they were highly responsive when dealing with an issue with one of the lifts. There was a loud noise inside the lift one evening between floor 4 & 5 (a bit of a worrying sound of metal hitting on metal). It was great to see a lift engineer on-site bright and early the next morning attending to it. The bedroom was very spacious with lots of storage, a very comfortable super-king size bed and a clean bathroom. However, the main problem with the room was how dimly lit it was and the scruffy state of the furniture. It was difficult to see well enough in the room to put make-up on, which meant I had to wait for my partner to finish in the bathroom before I could use the better illuminated bathroom mirror. The dark wooden furniture was badly scuffed and warped; the chair was scruffy with peeling leatherette - surprisingly tired furniture for a Deluxe room. There was a lot of damage to the bathroom door (big dent in the wooden panel), scratches in the sink and broken robe hooks – not exactly deluxe fittings. Also the bathrobes were very small (approx size 14). When we came to pack up to leave we had to get a torch out to check in cupboards etc to make sure we hadn’t left anything behind – it was too dark to see inside the cupboards without a torch even though we had the curtains open and lights on. Unfortunately it was then that we saw just how extremely dusty the room was. The lampshades were very dusty. I doubt the area beneath the desk/dressing table had been vacuumed for months (lots of clumps of dust in the area where you put your feet). We were disturbed by just how much dust we had spent the last three nights sleeping with so, out of curiosity, we moved the bed to check underneath and discovered another very thick build up of dust and a roast potato from a previous guest’s dinner stuck to the carpet. There is an Eco option to not have housekeeping done each day which we welcomed at the time, as it meant we didn’t have to wonder when the cleaner would come in if we wanted to have a lie in. However, if I’d have seen the levels of dust in the room on arrival, then I would have asked for a cleaner to come in and give it all a good vacuuming. Apart from the disappointing dust and shabby furniture we enjoyed our stay because of the extremely comfy bed, excellent breakfast in the delightful Kiln restaurant and on-site car parking. It’s also a good location for visiting the city. But I’d need some reassurance that the housekeeping issues will be attended to before we contemplate a return visit.

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Explore Guest Reviews of Hotels in Bristol

Searching for hotels near Victoria Park Baptist Church? Compare room rates and reviews to find your ideal stay.
Saco Bristol West India House
4.2/536 Reviews
Bristol Old City
The hotel is very nice, with all the equipments need, however, I had several experiences finding the lights cannot be turned on, and also the oven does not work. The safe cannot work, and the mirror was at the ground. The washing machine kept on running water without stopping? It seems no one checked the property properly before the customers check in. Also their online sales control the sales of rooms without over 28 days, so, doing online booking cannot over 28 days. After 28 days, if you want to stay longer, then the sales price almost like stock price, flucturating seriously, then it becomes today is a price, tomorrow the price is doubled. In most other hotels chains, it will have a committed price for certain time, so customers can know it will be valid for how long. However, this hotel sales will tell a different price every day. It makes less confidence to let customers feel loyalty. The other strange thing is their direct price is always cheaper than the agent price, so it makes people better book at agent rather than book directly, it seems very unusual as well. It looks like both the customers service for room management and the sales service for sales management shall be further looked and improved. It is not buying stuff from weekend market, and the price can dramatically change like this. Also, a commitment to customer shall be followed, especially if this is already in writing. It is not right to tell customer one price in writing, and the next day changes again. It sounds like we bargain in the weekend market for buying vegetables or meats? No customers will like to see A Price become B Price and become C Price. Also, there is no difference between daily rate and weekly rate and monthly rate, seems hotel does not encourage direct sales with customers, also do not encourage long term stay as well. Can only say It is a very unique experience.
The Bristol Hotel
4.2/5106 Reviews
Harbourside
The hotel was very smart modern and clean. Our room was small but we had booked a standard room. Price was good compared to other hotels locally. The hotel is right next to the harbour and in the middle of a bustling nightlife. We hadn’t considered this when booking. Although the location was great, the noise from outside could be heard so loudly in our room at night. I actually thought a window was open, but it wasn’t. This went on till the early hours, music, shouting etc, so we found it hard to sleep. The bed was very comfortable though and the room spotlessly clean. Tea/coffee facilities were provided in our room, an iron and hairdryer were also there. The bathroom had a good shower, towels were provided. We didn’t dine but I did purchase a drink from the bar. After paying I was told it would be brought over to me. When it was the bartender informed me my card had declined and asked me to pay again. I did, however when I checked my bank later both payments had been paid out. Not very happy about this. Although a nice looking hotel and great price, due to the noise level at night we wouldn’t stay again. If that wouldn’t bother you the hotel would be a great choice.
Radisson Blu Hotel, Bristol
4.1/5116 Reviews
Bristol Old City
We had a wonderful time during our stay, the view overlooking the harbour was beautiful and the staff were amazingly helpful and very professional, making our trip feel all the more special. Adam, Bea, Daniel and Rosabel from reception went above and beyond for us. Will 100% stay again and would recommend others to do the same!
Arnos Manor Hotel
3.6/5104 Reviews
Attended Christmas party night with work, food was great and service perfect. We stayed over as part of the package and found the room to be comfortable and full of natural light. Breakfast was very nice and served in a beautiful historic room was the highlight! Will be back this Christmas!
DoubleTree by Hilton Bristol City Centre
4.2/5122 Reviews
Redcliffe
We visited Bristol to celebrate my birthday weekend, so we booked a “deluxe” king size room for three nights. On arrival the hotel was very impressive with good car parking facilities and a very classy reception area. Check-in was friendly and efficient. There was just a slight confusion over the late check-out time – the website said 4pm, the receptionist thought it was 3pm. The reception is well attended and they were highly responsive when dealing with an issue with one of the lifts. There was a loud noise inside the lift one evening between floor 4 & 5 (a bit of a worrying sound of metal hitting on metal). It was great to see a lift engineer on-site bright and early the next morning attending to it. The bedroom was very spacious with lots of storage, a very comfortable super-king size bed and a clean bathroom. However, the main problem with the room was how dimly lit it was and the scruffy state of the furniture. It was difficult to see well enough in the room to put make-up on, which meant I had to wait for my partner to finish in the bathroom before I could use the better illuminated bathroom mirror. The dark wooden furniture was badly scuffed and warped; the chair was scruffy with peeling leatherette - surprisingly tired furniture for a Deluxe room. There was a lot of damage to the bathroom door (big dent in the wooden panel), scratches in the sink and broken robe hooks – not exactly deluxe fittings. Also the bathrobes were very small (approx size 14). When we came to pack up to leave we had to get a torch out to check in cupboards etc to make sure we hadn’t left anything behind – it was too dark to see inside the cupboards without a torch even though we had the curtains open and lights on. Unfortunately it was then that we saw just how extremely dusty the room was. The lampshades were very dusty. I doubt the area beneath the desk/dressing table had been vacuumed for months (lots of clumps of dust in the area where you put your feet). We were disturbed by just how much dust we had spent the last three nights sleeping with so, out of curiosity, we moved the bed to check underneath and discovered another very thick build up of dust and a roast potato from a previous guest’s dinner stuck to the carpet. There is an Eco option to not have housekeeping done each day which we welcomed at the time, as it meant we didn’t have to wonder when the cleaner would come in if we wanted to have a lie in. However, if I’d have seen the levels of dust in the room on arrival, then I would have asked for a cleaner to come in and give it all a good vacuuming. Apart from the disappointing dust and shabby furniture we enjoyed our stay because of the extremely comfy bed, excellent breakfast in the delightful Kiln restaurant and on-site car parking. It’s also a good location for visiting the city. But I’d need some reassurance that the housekeeping issues will be attended to before we contemplate a return visit.
Ibis Bristol Centre
3.9/5111 Reviews
Harbourside
We needed to be near the Cathedral for a Graduation ceremony and the Ibis was a 5 minute walk away. Reception on arrival was quick & efficient. The bedroom (320) and bathroom were clean and appeared to have been totally renovated very recently. Everything worked as it should. There was some background noise from the air-con on a nearby building but this did not prove to be a problem for us when the window was closed. A very fullsome buffet breakfast was enjoyed. We took advantage of the secure luggage room after vacating the bedroom. All the staff we encountered were very pleasant, polite and helpful. We parked at the nearby Britannia Car Park (which was clean and well lit) and the Ibis reception processed our parking ticket which resulted in up to 24 hour parking costing £10 instead of £17. Checkout was painless. Would we stay again? Yes - but for only one or two nights.

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