ibis Brussels City Centre Reviews

Response from Property: Dear Suzy,We really appreciate your feedback.It's wonderful to know our central location made exploring Brussels convenient for you, with public transport and key attractions within easy reach.We're particularly pleased you enjoyed the variety of nearby dining options - our neighborhood's multicultural character is something many guests find delightful. Our team takes pride in providing efficient service, and we're glad this contributed to a smooth start to your stay.Thank you for highlighting the accuracy of our room descriptions. Maintaining our facilities to high standards while offering comfortable accommodations remains a priority for us.We hope to see you again on a future occasion. Kind regards,Marc UYTTERHOEVEN, General Manager

Response from Property: Hello, thank you for leaving such a valuable review. We are truly delighted to hear that you were satisfied with the condition of the bathroom and bedding in your room. We are deeply rewarded that you have recognized our efforts to prioritize your comfortable rest. We are glad to hear that our hotel added convenience to your business journey. In particular, thanks to our location which allows you to leisurely enjoy the atmosphere of Brussels, we are deeply honored to hear that you enjoyed visiting charming nearby attractions such as Asian markets and vintage markets. Thank you again for choosing our hotel, and we will continue to do our best to help you create wonderful memories. Thank you, Marc UYTTERHOEVEN, General Manager

Response from Property: Dear Guest, We appreciate your thoughtful review.We are thrilled you enjoyed your stay at ibis Brussels City Centre.It’s wonderful to know our central location made exploring the city convenient for you. Being steps away from dining spots and shops is a highlight for many guests, and we’re glad you found it helpful. Having essentials like supermarkets nearby adds ease to any trip, and we’re happy this contributed to your positive experience.We will be happy to welcome you back in the future. Best wishes,Marc UYTTERHOEVEN, General Manager

Response from Property: Dear Guest,Thank you for your review.We are delighted you found our location convenient and appreciated our service standards. It's heartening to know these aspects enhanced your stay in Brussels.That said, we sincerely regret that certain elements of your room didn't meet your expectations. Our housekeeping team strives to maintain high cleanliness standards, and we'll review your comments with them. Regarding the lighting, our rooms feature adjustable bedside lamps and main lighting , we'll verify if any technical issues occurred during your stay.Nonetheless, we're glad our central position allowed easy access to Brussels' main attractions. Our team works hard to ensure guests can fully experience the city from our prime location.The whole team certainly hope we can welcome you back on another occasion. Many thanks once again,Marc UYTTERHOEVEN, General Manager

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for leaving your valuable feedback! The central city location allows you to easily immerse yourself in the charm of Brussels. Whether it's the convenience of exploring on foot or the cost-effective airport transfers, we are always committed to creating a worry-free and comfortable stay for our guests. We look forward to creating wonderful travel memories for you again in the future! Marc UYTTERHOEVEN, General Manager

Response from Property: Dear Marianne Tan,We are grateful for the time you took to review your recent visit at our hotel.It’s wonderful to know you had a positive experience.We’re you found our breakfast satisfying and our staff helpful. Their multilingual skills and dedication are key to our service.However, we note your feedback about the room setup. While our compact bathrooms are standard, we ensure they’re equipped with all essentials for comfort.Above all, we’re pleased our central spot let you immerse yourself in Brussels’ charm effortlessly. The blend of history and convenience here is truly special.We would love to welcome you back.Best regards,Marc UYTTERHOEVEN, General Manager

Response from Property: Dear Guest, We would like to thank you for this review about your experience in our hotel.It's wonderful to hear you enjoyed your stay at ibis Brussels City Centre.We're delighted our central location provided convenient access to explore the city, and that you found our offering to be a great value. Your satisfaction with the overall experience means a lot to our team.We look forward to your next visit.Best regards,Marc UYTTERHOEVEN, General Manager

Response from Property: Dear Guest, We appreciate your candid feedback.We are thrilled to hear your stay at ibis Brussels City Centre was comfortable.It’s wonderful that our central location added convenience to your visit, allowing you to explore the vibrant surroundings with ease.That said, we regret any inconvenience caused by the space in your room. Our team strives to provide functional accommodations tailored to diverse needs.Finally, we’re glad the room’s amenities met your expectations, ensuring a pleasant experience despite the compact layout.It would be a pleasure to welcome you again in the future. Kind regards,Marc UYTTERHOEVEN, General Manager

Response from Property: 尊敬的賓客,您好！感謝您選擇我們的酒店，非常榮幸能為您服務！很高興得知您對我們優越的地理位置感到滿意，這為我們許多客人探索市中心提供了便利。我們也很遺憾得知您認為房間空間較小。作為宜必思品牌的特色，我們始終致力於在緊湊的空間內提供最舒適的住宿體驗。同時，我們注意到您整體給予了70%的評分。感謝您對團隊的認可，這激勵我們持續優化每個細節。衷心期待未來能再次為您帶來更完美的入住體驗。Marc UYTTERHOEVEN, General Manager

Response from Property: Hello! Thank you for sharing your impressions of your stay! We are glad you appreciated the room's comfort and convenient location. We apologize for any inconveniences. The temperature is regulated within 3 degrees, and the bathrooms are heated through the ceiling. The hotel's central location always helps guests make the most of their time in Brussels. We look forward to welcoming you again! Sincerely, Marc UYTTERHOEVEN, General Manager

Response from Property: こんにちは、この度はご感想をお寄せいただき、誠にありがとうございます。お部屋の清掃状態や設備の快適さがご満足いただけたことを光栄に存じます。グランプラスまで徒歩圏内という立地を活かし、ブリュッセル観光を存分にお楽しみいただけましたでしょうか。またのご利用を心よりお待ちしております。Marc UYTTERHOEVEN, General Manager

Response from Property: Dear Zaira,We would like to thank you for taking the time to review your stay.We are delighted to hear you enjoyed your stay at ibis Brussels City Centre.It was our pleasure to provide a comfortable environment for your visit, and we appreciate your kind words about our team's commitment to service.That said, we regret any inconvenience caused by aspects of the hotel infrastructure and will take your observation into consideration as we continually update our facilities.Finally, we are thrilled our central location proved convenient for exploring Brussels, surrounded by vibrant attractions and excellent transport links.We look forward to welcoming you back on a future trip.Best regards,Marc UYTTERHOEVEN, General Manager

Response from Property: Dear Guest,Thank you for your review.We're delighted you found our central location convenient for exploring Brussels. Our team takes pride in providing prompt service and comfortable bedding to help guests recharge after busy city days.We sincerely regret some aspects of your stay didn't meet expectations. Our compact rooms maximize accessibility to central amenities while maintaining essential comforts. All bathrooms were recently renovated in mid-2025 to optimize space and functionality.Moreover, we're glad our pricing matched your expectations for value. Being steps from public transport and major attractions allows us to keep operational costs efficient while delivering essential comforts.We would love to have you return for another pleasant stay.Best regards,Marc UYTTERHOEVEN, General Manager