((No links in this one, Tripadvisor!)) The most recent English review for this hotel/resort is 5 years old, so I will add a new one. (Just a bit of background: I'm a world-traveller that has stayed in everything from 5-star hotels to shoddy Airbnb's.) Check-in (1) This process went pretty smoothly, although the front desk staff's English seemed to be a bit lacking. Make sure that you ”get a number” at the electronic panel in front of the front desk when you want to check-in or check-out (left side of panel is check-in and right side is check-out). (2) Our booking did not include breakfast, but during check-in you are given coupons to save a bit of money if you plan on paying for breakfast anyways. (3) During check-in, the staff will give you some other details about opening hours for the facilities at the resort. My wife and I booked a room here for a 3-night July staycation. Originally, we booked ”Cloud9 Ocean View Family Room with Double bed”. What is missing from many of the booking websites is a picture of the bathroom. It's actually a jacuzzi with a corded showerhead instead of a bathtub. The layout of the room is kind of moon-shaped, and my wife and I both didn't find it very cozy. We didn't like our Double bedroom's layout or its quite worn-down furniture (room #733), so we went back downstairs to ask about other rooms. We were invited to take a look at a ”Cloud9 Ocean View Family Room with 2 Single beds”. The front desk called up to the housekeeping staff, and let them know that we were coming up to check out that replacement room, so apparently this is a common request or adjustment to bookings. The layout of this latter room was more to our liking -- definitely a more standard hotel room layout. The ”single” beds were both pretty big, each maybe halfway in size between a full and a queen. The furniture was also far less worn. Since my wife and I aren't big people, and could easily fit on one bed, we took the replacement room. (If I were to give advice, I would go ahead and book the Double bedroom and see if you like it. If not, I think the staff is happy to move you to the other layout.) Both Ocean View's were good enough, with plenty of light. (Six more comments: (a) The lobby is nice enough. All-marble as the pictures show, gives the hotel a slightly more upscale feel compared to all the other hotels/resorts within a 30-minute driving radius. (b) Each floor of the hotel apparently has one microwave. So you can buy stuff in the supermarket and warm it up. Each room also has a kettle. (c) All rooms are equipped with a can of bug spray. If my wife and I go back to this hotel, since we live in Korea, we may bring our bug zapper. However, the patio screen doors are in great shape and we had no bug problem during our 3 night stay. (d) In July 2020, wifi was free and available in all the rooms. The signal was strong enough for me to hold a video Zoom meeting. (e) We didn't have any room temperature p
Excellent
19 Reviews