Holiday Inn Express & Suites Austin South-Buda by IHG

The property condition is poor, water leaked on the ground floor and in the hallway of 4th floor. There were signs of water damage everywhere and in the room floor. The elevator is extremely slow and there’s only 1. Two positive points: water pressure was very good and decent gym.

The hotel was clean and beds comfortable. It was nice to have a full breakfast to choose from in the morning! Front desk staff were friendly and helpful!

Booked a king bed room and got a full sized bed . Had to sleep on the pull out sofa bed because they were fully boo

The hotel needed a good cleaning overall our bathroom was full of hair on the floor, several spots of mildew along the bathtub and floor. The mattress in our room was full of stains. I also left a blouse and pants in the closet and called the day after and they could not find it. I specifically told them it was in the closet and the room number and it appears nobody wanted to go look for it. Overall, the location was great, but the cleanliness of the hotel was not good.

Management needs to spend money on maintenance. Elevator broken for 4 days. TVs in workout center didn't work. Self service laundry didn't work. Only one stall in community women's restroom worked. One of the 2 coffee makers broken. This hotel is NOT up to Holiday Inn standards.

Love that there is a fresh cup of coffee whenever you want one in the lobby! Everyone was friendly and attentive. They were able to help us out with a special request as their schedule allowed. Great stay, would absolutely stay again!

It is definitely an old property, needs maintenance and upkeep. After being moved to three different rooms, the stay was ok. First room no a/c or phone and missing tv, second room the a/c would not shut off at all (it was freezing in the room and it takes a lot for me to get cold), third room was good. The staff was very friendly and helpful-apologetic, although I would have preferred a discounted rate given the situation. It'll work in a pinch.

The hotel staff was friendly/professional and the property looked and smelled clean! My stay was wonderful and would definitely book here again.

First time here to watch a TSU graduation. Personnel very friendly and helpful!