Bulawayo Rainbow Hotel

The staff here are always amazing, two security gentleman at the door stood out unfortunately I did not not their names. Ever so polite, attentive and helpful The facilities are good, beds are comfortable. Unfortunately my room was on the side where the City Link buses park, this gets very noisy in the morning as they leave their engines running from 6:50am until they depart at 7:30am. Very annoying when trying to get lie in. service was largely excellent, some restaurant staff were excellent as Zimbabwean people always are but I met one lady one morning, who was having a bad day...we discussed it and she sorted herself out. housekeeping staff always left my room with no spare tissue -annoying. I think this should be basic standard that there is always a spare roll of tissues in the bathroom. I had to ask three people before I could get one Overall I would (always do) stay there again because it is easy to get around town from the hotel. I also owe it to the two security gent to go back and get their names so I can thank them by name next time.

There where cockroaches in my room….not realy happy with it but service was great

Hotel is now too old and sinks are blocked, can’t even brush your teeth properly in the bathroom. It really needs some hugs renovations. Wonder where the money goes instead of also developing the hotel. Beds are the same old ones from the Colonial times. A bit sad for such a hotel which was highly praised.

The staff in this hotel are friendly, and very attentive to guests Concerns.

The place is clean and quiet It’s a 5 star for real

This is an excellent venue for conferences. The hospitality is amazing. These guys know how to prepare food.

Convenient site for business in the lower part of Zimbabwe with excellent catering and bedding facilities, suitable for business and well as family outing.It also gives you a nice view of southern Bulawayo city.

My stay at the Rainbow Hotel in Bulawayo during the SADC meeting was truly refreshing. The hotel’s central location in the heart of the city made it incredibly convenient to transition between intense regional strategy sessions and exploring the local surroundings. The city’s relaxed pace, historic wide avenues, and unique charm provided a perfect balance, allowing for a much-needed mental recharge. This calm environment was an ideal setting for high-level work, leaving me invigorated and ready to apply renewed energy to the upcoming FY 2026/27. It was, quite simply, the perfect stay.