Ibis Bursa Reviews

Response from Property: Dear Guest,Thank you for sharing your valuable feedback with us.We are delighted that you were pleased with the friendly and hospitable service provided by our reception team and that you had positive comments about the cleanliness of our rooms. We would be happy to share your kind remarks with our team.We also appreciate your suggestion regarding breakfast variety. Requests for different options, such as oatmeal, are valuable in helping us better understand our guests’ expectations and will be taken into consideration by the relevant department.We have also carefully noted your feedback regarding room size, luggage storage, storage areas, and bathroom amenities. The feedback you shared regarding our rooms, designed in line with the Ibis brand’s functional and practical accommodation concept, serves as important input for our efforts to enhance the guest experience.We would like to thank you once again for your comments and constructive suggestions, and we look forward to welcoming you back in the future.Best regards,Levent Ergin - Operation Manager

Response from Property: Dear Guest, Thank you for sharing your valuable feedback with us. We are pleased that you have positively evaluated our hotel in terms of price-performance ratio, and that you were satisfied with our location and parking facilities. Furthermore, your appreciation for the kind and attentive service of our reception team will be a great source of motivation for our colleagues. However, we are sorry that we could not fully meet your expectations regarding room cleaning and maintenance. Your comments have been shared with our relevant departments and will be considered as part of our efforts to improve guest satisfaction. Thank you again for your feedback, and we would be pleased to welcome you again in the future. Sincerely, Levent Ergin - Operations Manager

Response from Property: Dear Saeed,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Operation Manager

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Operation Manager

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Operation Manager

Response from Property: Sayın Abdulkadir Gümüş,ibis Bursa ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,levent Ergin - Operasyon Müdürü

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Opreration Manager

Response from Property: Dear GuestThank you for sharing your feedback about your stay at ibis Bursa. It is always of great importance for us to know the opinions of our guests.We would like to express our apologies for the negative experience you have had. We deeply regret that we could not meet your expectations, such as the cigarette odor in your room. Normally our hotel check-out time is 12:00; our team member in charge can give late check-out according to the availability of the hotel. In order to make the rooms ready for our other guests during peak periods, our colleagues have provided you with availability according to the most convenient time possible.We would like to thank you once again for sharing your opinions about our services with us and we would like to state that we will be happy to serve you again on your next trip.Best regards,Levent ergin - Front Office Manager

Response from Property: Değerli Misafirimiz,Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız.Saygılarımızla,Levent Ergin - Operasyon Müdürü

Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent ergin - Front Office Team

Response from Property: Dear Guest;We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Front Office Manager

Response from Property: Dear Sarisa,We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Levent Ergin - Opreration Manager

Response from Property: Dear guest;First of all, we wish you healthy and beautiful days.Thank you for taking the time to review our hotel! We would be happy to host you again in our hotel as soon as possible.Regards,Levent Ergin - Front Office Manager