Bury Premier Inn is the Worst Premier Inn ever! No staff at the reception area at any time. Needs rectifying. Does not work well in a hotel setting. No one answers the phone ever! Need more staff. Need separate reception and dining area staff to serve customers and serve food. One person cannot do three roles. When I checked in, I requested extra towels, pillows and duvet and I was told there were none left, but the maid gave me some from the upstairs towel room. The key card for the lifts and room doors do not work properly. This is a huge problem! Have to constantly go to the reception to update the magnetic *****. And again, no one was at reception. Good location, but poor service