Raviens Maison de Hotel

The room is very spacious, and it comes with a washing machine, dryer, and an exercise bike. It's super convenient to stay here. There are convenience stores downstairs, and it's about 600 meters to the beach. The pedestrian street is just a short walk to the end.

Excellent! This was the best hotel of our trip. Having a washing machine, dryer, and microwave in the room was incredibly convenient. Just a heads-up, check-in isn't until 4 PM, so don't arrive too early.

To Chinese tourists, a word of caution: do not choose this hotel. They inherently discriminate against Chinese guests! On the first night, around 8:45 PM, we checked in (Chinese guests were consistently assigned lower-floor rooms, while Koreans were given higher floors). Upon entering the room, we found multiple stains on the bed sheets, a dirty floor throughout the entire bedroom, and thick dust on the cabinets. I immediately contacted the hotel through the Ctrip app, providing photos and videos. The hotel staff initially said they would address it the next day, but only after my strong insistence did they send someone to clean at 9:40 PM. We stayed for five nights in total, and the hotel never once apologized for the incident. They clearly believe they can treat Chinese guests differently and simply take advantage of us! On the morning of our departure, my child left their backpack in the hotel lobby. I called the front desk and asked if they could arrange a taxi to deliver it to us, offering to cover the cost. The hotel staff refused, telling us to find a driver ourselves to pick it up from the front desk! In summary, I strongly advise Chinese tourists against staying at this hotel!

Overall, my stay was terrible. First of all, this place shouldn't even be called a hotel. On Google Maps, people refer to it as an inn, or at best, a guesthouse. We stayed for two nights. On the first day, some of my friends were assigned rooms that had a very strong renovation smell upon entering. They requested to change rooms, but several other rooms had the same issue. The manager's attitude was awful at the time, and they treated my friends as if they were being unreasonable. Secondly, the front desk hours are from 7 AM to 10 PM. After 10 PM, there's no one at the front desk, and you can only call for help. We left our room card inside, so we called the number provided by the front desk, but no one answered for a full two hours. In the end, a Trip.com customer service agent helped us get the room code so we could finally get in. Regarding cleanliness, some of the rooms weren't completely cleaned when we checked in. There were still empty liquor bottles from the previous guest on the balcony. The only thing worth mentioning is the location. This 'hotel' is a 5-minute walk from Haeundae Beach, there's a convenience store right outside, and the night market is also nearby. However, Uber's location services were inaccurate for this place.

I had a wonderful stay in Busan this time! The room was clean and comfortable, and the location was super convenient, close to attractions and Haeundae Street. The staff were really friendly, making me feel right at home. Next time I'm in Busan, I'll definitely choose this place again. Highly recommend it to my friends!

The appliances were a big plus – a full suite of Samsung brand washing machine, dryer, fridge, and microwave. The washing machine was especially quiet. The location is excellent, but the smell from the renovation was overwhelmingly strong, and I mean really, really strong, especially from the bed. It was so pungent when trying to sleep that even with the windows open the whole time, it wouldn't dissipate. Plus, there were no hotel services at all. For health reasons, I'd recommend waiting 1-2 years before staying here again.