Severe discrimination against Chinese people, even bordering on **hate speech**.
As a Chinese student studying in Korea, I know that the number '4' (사) in Korean sounds similar to 'death' (사), making the 4th floor an unlucky number. Many places change the 4th floor to 'F' out of superstition.
The hotel assigned me to a room at the end of the 4th floor. When I requested a room change, the staff member warned me that it wasn't possible. I hadn't even entered the room yet. After my polite attempts to negotiate failed, I asked for a refund. Only then did she say I could change rooms, but she also warned me that after this change, no further room changes would be allowed, regardless of the room's condition.
I understand Korean, so I knew she was lying. During my check-in process, two groups of Korean people came in to book rooms for the same night. They booked the cheapest room type (61,000 Korean Won) and were assigned to the 13th and 14th floors. I stayed at the hotel for three days and noticed that all the guests on the 4th floor were Chinese – not a single Korean person. Because I insisted on a room change, I was moved to the 9th floor. Aside from me and my friend, everyone else on that floor was Korean. Other Europeans were also assigned to various floors. But the 4th floor, the most inauspicious, was exclusively allocated to Chinese people. I asked my Korean friends, and they confirmed this is discrimination against Chinese people, even bordering on **********. I complained to Ctrip customer service, but they refused to acknowledge their discriminatory behavior. Everyone should avoid this hotel that treats Chinese people this way and **discriminates against them**. Ctrip should also boycott such hotels and remove them from their platform!
(There was hair coming out of the faucet in the bathroom, but I was too angry at the time to take a picture.)
Original TextTranslation provided by AI