Arban City Hotel

Arban City Hotel Reviews

Arban City Hotel

20 Bansong-ro, Yeonje-gu, Busan, 47549, South KoreaView hotel details
Arban City Hotel
Arban City HotelArban City HotelArban City Hotel
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Guest Reviews of Arban City Hotel

8.9/10
Very good
111 reviews
Verified reviews
Location9.4
Amenities8.4
Service8.9
Cleanliness8.7
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All reviews(111)
Positive reviews(102)
Reviews with photos/video(21)
Easy to get around(20)
Convenient location(19)
Close to metro(15)
Great value for money(11)
Comfortable bed(10)
Convenient parking(8)
Friendly front desk staff(7)
Large rooms(6)
Negative reviews(9)
Bernice✨
Standard Twin Room
Stayed in Sep 2025
Solo traveler
3 reviews
10/10
Outstanding
Posted on Oct 25, 2025
It’s clean and good. The room will be cleaned everyday and there’s free mineral water.
Response from Property: Thank you so much for your kind review. 😊 We’re delighted to hear that you found our rooms clean and comfortable. Our team works hard to ensure that your room is refreshed daily so you can always enjoy a fresh and relaxing stay.We’re also glad you appreciated the complimentary mineral water—it’s a small touch, but we hope it adds to your comfort during your visit.Your feedback truly encourages us to keep providing the best service possible, and we hope to welcome you back again soon for another pleasant stay.
Shin Yul
Standard Twin Room
Stayed in Feb 2026
Traveling with friends
4 reviews
8.0/10
Very good
Posted on Mar 26, 2026
Located few blocks away from yeonsan station, accessibility is excellent for those who are wishing to visit famous tourist attractions like beaches or baseball stadium.
Response from Property: Thank you for staying at our hotel and taking the time to leave your valuable feedback.Your encouragement is our motivation to keep improving.Building on today, we will strive to do even better tomorrow and continue enhancing the quality of our service every day.Once again, thank you for your visit, and we look forward to welcoming you again in the near future.
Guest User
Standard Triple Room
Stayed in Jul 2025
Family
1 reviews
9.0/10
Great
Posted on Sep 4, 2025
We had a really wonderful stay at Arban hotel. We arrived pretty late in the night and the check in process was seamless, The hotel manager and reception staff were very friendly and helpful. The room was very clean and super comfortable bed and clean bedding.The hotel is situated about 20 min from the city centre and Gwangali Beach. I chose it because I was traveling with a toddler and the subway station is 5 min away from the hotel - leading to KTX Busan station. There is a Starbucks located right next to the hotel, they open till late and open early too. There is also a police station , bus stop and a Paris Baguette across the road and other useful shops. The only thing I would advise would be to add some more healthier options on the breakfast menu. Overall, I’d stay here again when I’m in Busan. 9/10.
6/7
Response from Property: Dear Guest,Thank you so much for your detailed and thoughtful review. We are delighted to hear that your stay at Arban Hotel was comfortable and that our staff provided friendly and helpful service.We’re glad the location worked well for your family, especially with the convenient access to public transport and nearby amenities.Thank you also for your valuable suggestion regarding healthier breakfast options—we will certainly take it into consideration as we strive to improve our offerings.We look forward to welcoming you and your family back on your next visit to Busan!
Kammisan_
Standard Twin Room
Stayed in Jul 2025
Solo traveler
95 reviews
10/10
Outstanding
Posted on Aug 30, 2025
Amazed at the price I paid for 1 night! I will definitely come back again. Very nice and spot on hotel!
Response from Property: Thank you very much for choosing Arban Hotel and for sharing your wonderful feedback. We’re delighted to hear that you found great value in your stay and enjoyed our hotel.We look forward to welcoming you back soon for another comfortable and pleasant visit!
Antoshirley
Deluxe Twin Room
Stayed in Jul 2025
Couple
15 reviews
10/10
Outstanding
Posted on Oct 22, 2025
Great location with many restaurants nearby. It’s just a 5-minute walk to the metro station. The hotel is clean and exceeded our expectations in terms of quality. We’ll definitely stay here again next time
Response from Property: Thank you very much for taking the time to share your experience. We are thrilled to hear that you enjoyed our convenient location, just a short walk to the metro station, and the wide variety of restaurants nearby. We are also delighted that the cleanliness and overall quality of the hotel exceeded your expectations. Your kind words motivate our team to continue providing the best service possible. We truly appreciate your feedback and look forward to welcoming you again on your next visit to Busan, ensuring an even more comfortable and enjoyable stay.
Guest User
Standard Twin Room with Bath
Stayed in May 2025
Solo traveler
3 reviews
8.0/10
Very good
Posted on Jun 16, 2025
The hotel is next to the subway station just about 5 mins walk. There are convenient stores and restaurants nearby. It is not close to the tourist spot but the transportation is convenient. The staff is patient and helpful during my whole trip. The hotel has a high cost performance ratio. Recommended to traveler likes quite place.
Response from Property: Thank you so much for your warm review! Our hotel is located in the heart of Busan, making it a great place to experience Busan for sightseeing or shopping.We are very happy to hear that you had a great time thanks to your convenient location. If you visit again next time, we will provide you with a more comfortable and enjoyable stay. Once again, thank you for your support and we look forward to seeing you again anytime! 😊
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Solo traveler
138 reviews
8.5/10
Very good
Posted on Apr 21, 2025
It's located centrally, just 5 minutes from the nearest metro station. Large clean rooms. Stable Wi-Fi. They even have a small gym. The reception ladies were friendly and helpful, however cleaning staff should be trained and taught not to enter the room, especially with the sign "Do not disturb" on the door.
Response from Property: Dear customer, thank you for using the Arban city Hotel.Thank you for your nice words and compliments, and we are very rewarded as much as you are satisfied. We will educate the housekeeping staff a little more so that we do not inconvenience you. I hope you had a comfortable rest,We will do our best at the Arban city Hotel in the future.Thank you.
Guest User
Standard Twin Room with Bath
Stayed in Jun 2024
Traveling with friends
1 reviews
2.0/10
Posted on Jul 7, 2024
They turned off the AC middle of the night and they don't have Netflix i was trying to watch my Netflix on tv but i couldn't get access 😒 and i had a hard time to use shower 🙃 i explain the situation they came and fix it
Response from Property: Thank you for your stay at our hotel.I am really sorry that you are dissatisfied. I will do my best to resolve the issue you mentioned.Thank you for your feedback.
Guest User
Deluxe Twin Room
Stayed in Mar 2026
Family
14 reviews
10/10
Outstanding
Posted on Apr 5, 2026
Very comfortable
Response from Property: Dear Guest,Thank you so much for your kind words! We are thrilled to hear that you had a "very comfortable" stay at Arban City Hotel.Providing a relaxing and cozy environment for our guests is our top priority, and it is wonderful to know that we met your expectations. Whether it was our bedding, the room layout, or our service, we are glad it contributed to your comfort during your visit to Busan.We truly appreciate your feedback and look forward to welcoming you back for another restful stay in the future!Thank you.
Guest User
Standard Twin Room with Bath
Stayed in Oct 2023
Couple
11 reviews
9.5/10
Amazing
Posted on Dec 14, 2023
Great location with only less than 3 minutes ok walking distance to the subway! Located at a place surrounded by lots of variety of food like lotte fast food restaurant, Paris baguette and more!
Response from Property: Thank you for staying with us. Hoping you had a great time at our hotel, I promise to offer good service and comfortable accomodation for you if you visit again next time.Thank you again.
Guest User
Standard Triple Room
Stayed in May 2025
Family
2 reviews
10/10
Outstanding
Posted on Jul 5, 2025
Very good
Response from Property: Thank you for your kind words and for staying at Arban City Hotel.We’re happy to hear you had a very good experience.We look forward to welcoming you again in the future.
鑽石老
Family Suite with Terrace
Stayed in May 2025
Traveling with friends
13 reviews
10/10
Outstanding
Posted on Jul 21, 2025
Very cool
Response from Property: Thank you for your short but kind comment! We're happy to hear that you had a great experience with us. We hope to welcome you again on your next visit to Busan!
Stephano
Standard Twin Room with Bath
Stayed in Oct 2023
Business traveler
2 reviews
8.0/10
Very good
Posted on Nov 28, 2023
Good~~~~~~~~~~~~~~~~~
Response from Property: Thank you for staying with us. Hoping you had a great time at our hotel, I promise to offer good service and comfortable accomodation for you if you visit again next time.Thank you again.
Anonymous User
Standard Double Room
Stayed in Nov 2023
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Dec 6, 2023
is so good😊 cool.
Response from Property: Thank you for staying with us.We're glad you were satisfied with your stay.We will always do our best to satisfy you. Thank you :)
Guest User
Standard Triple Room
Stayed in Feb 2026
Family
2 reviews
5.0/10
Posted on Mar 28, 2026
I booked this place in a hurry due to a special offer, but the cleanliness was very poor. It really was a case of "you get what you pay for." It was just a motel room. Also, I was suddenly extended my stay. Since I had made separate reservations, they initially allowed me to stay consecutively without checking out, so I was able to stay comfortably. However, on the first day, which I booked in a hurry, I checked in at 2 AM, but they extended my stay on the second day under the condition of the room I had booked in advance. Usually, they offer a slight upgrade, so I suppose it was because the hotel was fully booked, but this was the first time I've experienced something like this. There were no slippers in the bathroom. When I opened the door and came in, there wasn't even a shoe rack. It was just... not great. I don't think I'll come back a second time. It's my fault for being blinded by the price.
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6/8
Response from Property: Hello. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel. We are deeply sorry that your experience fell short of expectations regarding cleanliness, lack of room amenities, and the check-in and consecutive stay processes. We take your discomfort and disappointment very seriously and sincerely empathize with your frustration. We promise to do our utmost to improve our room management and services in light of this experience, and if given another chance, we will strive to provide a more pleasant and satisfying stay. Once again, we sincerely apologize. Arban City Hotel