Hotel Prima Busan Reviews

It’s clean and transportation is good. We enjoy the facilities in the hotel.

Service: The Chinese guy at the front desk was very nice during check-in. Facilities: The room was quite spacious and had a computer. It's very close to the airport, a quick taxi ride away. Environment: The hotel was easy to find, right by the road with a large sign. The bathroom was big, and the shower had great water pressure, very comfortable. Hygiene: Clean and tidy.

Hotel was 15 min walk from nearest Metro station. Room was big and clean, comes with 2 pc which you can play popular games on. Breakfast selection isnt great but its sufficient, ramen, bread and cereals... Location is great if you need to head to the airport as it is less than 10,000 won to uber to the airport, only a short drive away.

The location was good, the room was very clean, and the receptionist was very very friendly. I really enjoyed my stay there. Will be back again9

This hotel was a last-minute, random pick on Ctrip, and I was pleasantly surprised by how much value it offered! First off, the room was very spacious. We stayed in a family deluxe double room with one large and one small bed; the mattresses were comfortable, and the hygiene was excellent. We booked it for just over 300 [currency] and it even included breakfast for three. The breakfast was simple – instant noodles, cereal with milk, bread with jam and peanut butter – but it was perfectly sufficient. There's a small entryway where you can take off your shoes. The hotel doesn't provide disposable slippers, so you'll need to bring your own, but they do offer toothbrushes and razors. The toiletries are of good quality; my hair felt very soft after washing. There were also sachets of facial cleanser and massage cream, plus four hair care products, though I didn't use them and don't know what they were. My favorite part was the bathroom – it's really spacious with a large bathtub. Soaking in it after a long day of exploring was incredibly relaxing. The bathroom's cleanliness also impressed me. All in all, it was an excellent choice!

Nice hotel for 1 or 2 nights. It has a dry cleaning machine in your room that wasnt in the room description and otherwise the pictures are accurate.

I really like the hotel because of some facilities 1. The room is super clean and comfy 2. They provide 2 computers 3 amenties is syper complete 4. The bathroom was clean, toilet was bidget and fancy 5. Staffs are super helpful and friendly 6. Super close to the airport But I dont really like 1. Far from the city 2. The breakfast are limited.

The hotel is good, but in the room has too many mosquitoes It good

Staff was niceeeeeeeeeeee……………………….,……………………………………….

Nice hotel for for price but not close to many restaurants or shops.

the placce is clean . There is enough supply of water. The receptionist and other employees ate very couerteous and accomodating to the needs of thier visitors.Overall i can give a grade of 90%.

Staying from April 3rd to April 7th, all I can say is the service was absolutely terrible… On the day we checked in, I was speechless when I saw the unhygienic conditions shown in picture 1. On top of that, there was a hole in the bedsheet that day (I forgot to take a picture, but it’s absolutely true, I swear as a Chinese person). I asked the hotel on Trip.com that day if we could cast to the TV, but got no reply. I overlooked it, assuming they were Korean and didn't use the platform. On April 4th, we hung the 'please clean' sign on the door before heading out. We were gone for about five hours, only to return and find the room still untouched. I then emailed the front desk, and it took half an hour for someone to slowly come and clean (and a toothbrush I accidentally dropped on the bathroom floor was still lying there, completely untouched). Learning our lesson, on April 6th, I specifically told the front desk at 2:00 PM that we needed the room cleaned before 4:00 PM. But when we returned at 4:30 PM, it still hadn't been cleaned at all!! What were they doing?? I then sent emails (as shown below), and even two emails went unanswered. What kind of attitude and service is this? I finally got someone to come clean after calling the front desk out of frustration… And what happened? She came in, changed a trash bag in the bathroom, and left, doing nothing else. I actually had to go out and call her back to change the trash bags in the room, change the sheets, take out the trash, and get new toiletries before she actually cleaned properly. What's the deal? Is the cleaning service at this hotel entirely self-service? Do guests really need to tell staff what needs cleaning? On April 7th, I went for breakfast at 9:20 AM and was told at the restaurant entrance that since it closes at 9:30 AM, we couldn't eat. This was despite seeing a foreigner happily eating a sandwich inside. Don't criticize us for being late, for two reasons: 1. Most of the breakfast options are instant noodles anyway, which can be prepared and eaten in ten minutes, or taken back to the room if necessary (but on this day, we were told we couldn't take the instant noodles in foil containers out of the restaurant, even though there's no sign anywhere stating this). 2. On April 5th, we and another table of Koreans stayed until around 9:40 AM for breakfast. The staff that day only started clearing things at exactly 9:30 AM and didn't rush us. Why today, before 9:20 AM, had you already packed away breakfast? Do you think you're being efficient? I don't know how your hotel manages and schedules time internally, but regardless, we, the customers, shouldn't have to pay the price... The most bizarre thing was that before leaving the restaurant on April 7th, this female staff member specifically came over and asked for our room number. What did she mean? What did she want? I told her we were from room 805, yes, the same room that didn't get cleaned twice. The lady then smiled and said 'okok' before walking away. What, was she also in the wrong? It was completely inexplicable… Was she perhaps trying to revoke our dining privileges by specifically asking for our room number? Is this a way of threatening customers? The experience was very poor. I'm not sure where the 'Chinese-friendly' part comes in, as I didn't encounter any staff who spoke Chinese, and their attitude was consistently bad.

One of the best hotels with excellent service. The receptionist took the time to help us order dinner. When we needed a taxi but not sure what's the process she has guided us too. The early morning receptionist also really friendly. The room was spacious with a good shower with strong water pressure and cold air conditioning. The food recommended by the receptionist was also really good. The location is very convenient only about 15 minutes to the airport early in the morning (around 5am) and close to the cherry blossom road.

The staff were very friendly and could communicate in basic English. They offer a self-service ramen breakfast, along with bread, eggs, and more. The hotel is about a 12-minute walk from Ganta Station. The 3-in-1 coffee provided in the room was excellent.