Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 26, 2026
Javier_Arevalo
Amazing place, clean, comfortable, and convenient. I would stay there again, it has a pretty cafe in the ground floor, the. In the B1 Floor it has a nice, spacious, clean kitchen with refrigerators, oven, microwave, stove, everything to cook there and space to eat as well.
Well-located near a Night Market, and other places to visit
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Price per night from:$54
Posted on May 3, 2026|Small Room For Single
Guest User
I was already deeply attracted by the unique and tranquil environment of the hotel, but I was even more surprised to find a 'traveler's storybook' in the room! Reading the various sad, happy, or bewildered stories left by past guests who stayed in the same room deeply moved me to tears. I gained immense energy from your stories. Thank you, hotel, for this warm and thoughtful gesture. If I ever have the chance to travel solo to Taitung again, I will definitely stay here once more!! 🥹
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Price per night from:$42
Posted on Oct 6, 2025
Elioss
I had a wonderful stay: perfect location in the city center, very nice and comfortable room, kind staff. They provided a voucher to have breakfast at the coffeeshop in front, or even bought breakfast for us.
Would definitely stay here again!
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Price per night from:$56
Posted on Dec 13, 2025
C.Chong
Overall, the hotel is generally good, especially for the spa and hot spring service. However, the hotel is quite dated and some of its facilities are quite old. The pillows in the room is very flat and hard to sleep on. For the location, the hotel is located quite far away from Zhiben Station so travelling to the resort can be quite a hassle. But the hotel does provide free shuttle service but you have to pre book beforehand.
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Price per night from:$70
Posted on Mar 24, 2026
Magtrip
The room was spacious with a great wet/dry separation in the bathroom, and having two sinks was a huge plus. The toiletries provided were also very good, and the overall design felt really comfortable. In the common area, they offered snacks, board games, and even had a coffee shop.
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Price per night from:$96
Posted on Feb 16, 2026|Standard Room
Guest User
I stayed here for one night on February 14, 2026. In terms of location, this hotel is excellent. There are two paid parking lots next door, and the hotel itself also provides a limited number of parking spaces for guests. It's close to Tiehua Music Village and Taitung Tourist Night Market, with a gas station, KFC, and Showtime Cinemas nearby. The location truly couldn't be better.
However, the hotel facilities are basic, and the soundproofing is really terrible. Whether it's between rooms (above, below, or to the sides) or between the outdoor and indoor spaces, the sound insulation is quite poor. If you're sensitive to noise, I'd recommend bringing earplugs.
The breakfast is simple but not sloppy, which is a definite plus.
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Price per night from:$68
Posted on Mar 19, 2025
Guest User
Room rate $3545/The lady at the front desk who checked in that day had a grumpy face but no smile at all (this is our second stay, but there won't be a third time). It's acceptable to be told that there are no disposable amenities, but what's unacceptable is that after entering the room, I found that there were no disposable or reusable slippers, so I called the front desk to tell them. She said that she needed slippers and they were not cheap, 60-80 each, which is ridiculous. (The lady said it was because his slippers were thick). There are carpets inside. Do you want us to walk barefoot? The carpets don’t look very clean. Of course we have to wear our outdoor shoes to walk around in the room. It is very inconvenient, especially after taking a shower. We really need to report this to the owner. Since you are responding to the government’s activities, you also have to consider the actual internal conditions of your hotel and not cause any inconvenience to the guests!
I also suggest that there is a small afternoon tea room on the first floor which serves some powdered coffee drinks and simple and cheap biscuits. I think it can be removed
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Price per night from:$78
Posted on Apr 4, 2026
Guest User
Pros: well established Naruwan Group. Fantastic shower water pressure after a tiring day.
Cons: the original booked hotel was closed for upgrading and i was not informed. The whole building was closed when i arrived. I immediately call the hotel through trip.com and the receptionist informed that they has arranged for a room at the hotel next door (also Naruwan Group’s hotel). I was expecting a paddy field view room but i was assigned to the room facing heavy industrial lots.
Other than that, it was a good stat at Naruwan Hotel and value for money.
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Price per night from:$56
Posted on Jan 4, 2025|Starlight Family Room
SoonmingThe room is big and comfortable for a family of 4. It is located a short distance away from the sea. But this means that it is far away from other amenities. There is a night market which opens on weekends.
No 7 eleven or other convenience stores nearby. But the hotel provides breakfast and supper as an add on for FOC service.
It also provides a charter service to airport or train station which is a huge plus when you check out.
Check out the awesome sun rise in the morning.
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Price per night from:$76
Posted on May 5, 2024|Standard Two-person Room
twinkleracI had a pleasant stay at Traveller Inn Tiehua Cultural and Creative Hotel 4 years ago, so thought I'd try Traveller Inn Tiehua Cultural and Creative Hotel II this time, as they are located near to each other, very close to the bus station and Tiehua Village. This is a great location to explore the city. However, other than the superb location and the bigger room, there isn't much else to love about this hotel.
There was literally no service at this branch. Staff were not welcoming and unlike other hotels in Taiwan, they do not greet guests when you are at the lobby. I also never saw any of them smile at guests. In fact, on my first day of check-in, I was blatantly told to check in at Traveller Inn Tiehua Cultural and Creative Hotel instead, because ”the hotel is closed for the day”. When I asked how come I was not informed earlier, the staff answered ”because you don't have a Taiwan mobile number”. This is absurd to me, isn't there the Trip.com messaging service where you can contact guests? Very disappointed with the way they handle such cases, no apology at all, and just gives a very transactional feeling. The only time I encountered a staff who greeted me was at the breakfast restaurant.
Room amenities and facilities look like they need proper maintenance, and the windows were so dirty. The bed was also not very comfortable to sleep on.
Lastly, I know Taiwan hotel breakfasts are usually not so nice compared to eating out in the breakfast shops, but the quality of the breakfast was really bad. Seasonal fresh fruit selection was only watermelon on 1 morning, and guava + watermelon on another.
In conclusion, very disappointed with my stay here this time. Will definitely think twice about returning to Traveller Inn Tiehua Cultural and Creative Hotel II the next time I visit Taitung again.
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Price per night from:$52