Anonymous User
The hotel's communication is not prompt or effective. Also, the hotel address was changed to a new address after the hotel confirmed my booking. The distance from the hotel beach changed from 5 to 12 minutes, and the promise of 24-hour reception changed to no reception.
The access code was not sent out promptly after checking in, but I only got it from the hotel after Trip contacted the hotel. The flat is newly refurbished with an open kitchen. The bathroom has only one towel for each person for a 4-day stay. The extra towel costs you €10. The water pressure is strong and quick hot water.
The kitchen has everything you need, but the tableware is not visible. There is a kettle but no coffee maker.
The living room and bedroom have windows, but we are at the same level as the people on the street. We don't feel private and comfortable opening the window or even with the shade curtain closed with the window opened.
The washing and drying machine is shared with other travellers on the rooftop. The cleaning function is good, but the drying doesn't function well. The hanger was only found on the last day after the cleaner showed it to me. The hotel should say it on the first day when I asked them, rather than asking me to give them a call while I was only on a data sim and could not make a call. The washing balls are provided.
Beach umbrellas are also stored in a the lobby that is not visible to us until the day we checked out. I would say it has everything, but the communication skills of the hotel have room to improve.
