Guest User
December 23, 2023
Food, atmosphere and service couldn't be faulted, really impressed. I had a perfectly cooked steak, and brownie for desert. One of our party is a coeliac, and the waiter couldn't have been more helpful. Unfortunately, upon arrival, I was met with an incredibly aggressive man, who I now know is Wayne the GM, screaming at a member of staff outside the restaurant. She was clearly upset and trying to difuse the situation, to no avail. In fact, Wayne was so intent on following her back into the restaurant as I approached, that he let the front door slam in my face. Not quite what I was expecting from Kentisbury Grange. Having spoken to a few other local people, it would seem that Wayne abusing the staff is a common occurrence. Why the owners haven't kicked him in to touch is anyone's guess, as he really is spoiling what should be a fantastic place.