Cairns City Palms

Relaxing stay. The lady at the front desk was very helpful and informative. Thanks Jin Jin. Will definitely return.

Customer service from before durkng and leaving was very good! Staff were helpful when needed! Definitely recommend, this was also last minas as well so it was a good stay! My room was spot in and sheets and towels changed daily 😊

Great location. I liked the complimentary breakfast/snacks that were provided. Great positive vibes.

Always clean, well appointed, great location and really helpful, courteous and friendly staff

The rooms need some major work done. Could have been alot cleaner. There were bedbugs also.

Overall experience was good, reception was absolutely lovely!! Other customers were quite loud especially at 7 in the morning but that’s fine and for almost $200 for one night I thought there would be milk for the coffee provided, since I’m not American or 100 years old I like milk in my coffee, but a 30 second walk to night owl for a coffee wasn’t bad at all, great place to stay just forgot about the little things 🙂

It’s a really nice place to stay with family. We booked two bedroom suite and it was great. The staff is very friendly and helpful. We used laundry facilities as well. A word of caution - dryer permanent press cycle makes clothing really really hot - don’t burn yourself. They have complimentary coffee and sometimes little muffins as well. Our flight out of Cairns got cancelled and so I emailed to request a room for extra night, but didn’t get response so booked another hotel. It’s far from the coast, board walk etc but close to one of Indian restaurants in town.