InterContinental Cairo Citystars, an IHG Hotel

InterContinental Cairo Citystars, an IHG Hotel Reviews

InterContinental Cairo Citystars, an IHG Hotel

Omar Ibn El-Khattab, Street, Nasr City, Cairo, Cairo Governorate, 11757, EgyptView Hotel Details
InterContinental Cairo Citystars, an IHG Hotel
InterContinental Cairo Citystars, an IHG HotelInterContinental Cairo Citystars, an IHG HotelInterContinental Cairo Citystars, an IHG Hotel
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InterContinental Cairo Citystars, an IHG Hotel Guest Reviews

4.4/5
Very Good
112 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(112)
Positive reviews(37)
Reviews with photos/video(4)
Clean and tidy(7)
Convenient for shopping(6)
Great location(4)
Negative reviews(2)
Guest User
Classic Twin Room - Non-Smoking
Stayed in Aug 2023
Business travelers
44 review
4.0/5
Very Good
Posted on Oct 12, 2023
Breakfast is good but all keep the same ... so after 2/3 days feel bored. Poolside is quiet but some flyings. generally acceptable but if learn from Maroit management then should improve a lot.
Guest User
Classic King Room - Non-Smoking
Stayed in Jun 2023
Solo travelers
8 review
4.2/5
Very Good
Posted on Aug 23, 2023
The food and drinks were very good, the room service is also very good, the hotel holder many exhibitions, the breakfast was more crowded. Drinks & Beverages which I like most was Guava, The swimming pool were closed at 7pm.
Salah
Classic King Room with Ergonomic Flex Space
Stayed in Jan 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Apr 13, 2024
It’s nice location near airport
Amo86
Standard Room
Stayed in Apr 2024
Business travelers
38 review
4.0/5
Very Good
Posted on May 24, 2024
Very cool
MOHAMED ismail
Classic King Room - Smoking
Stayed in Nov 2022
Couples
2 review
4.5/5
Great
Posted on Jan 2, 2023
Nice so much  location I love it
Guest User
Standard Room
Stayed in Sep 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 8, 2022
Nice hotel
Anonymous User
Standard Room
Stayed in Feb 2024
Couples
4 review
4.0/5
Very Good
Posted on Mar 31, 2024
Looking at the entire Egypt itinerary, this hotel is pretty good and cost-effective. It is next to the citystar business district and a 10-minute drive from the airport. However, it may be far away from attractions and other attractions. It takes 45 minutes to get to the pyramids.
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Guest User
2 Twin Classic Pool Access
Stayed in Jun 2024
Family
30 review
4.2/5
Very Good
Posted on Sep 14, 2024
The hotel is not far from the airport. It is adjacent to the City Star shopping mall, which is very convenient for shopping and eating. It is a bit far from the tourist attractions in Cairo. The room facilities are not as good as those of domestic five-star hotels, but they are also clean and tidy. The breakfast is good.
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Allen3_06
2 Twin Classic Pool Access
Stayed in Sep 2024
Business travelers
18 review
4.0/5
Very Good
Posted on Oct 5, 2024
The room facilities are a bit old, but everything else is ok!
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Nanhelvbuwei
Pool View Classic King Room - Non-Smoking
Stayed in Jul 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The hotel is next to a shopping mall, very convenient and clean overall
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beckhamjcy
Classic King Room - Non-Smoking
Stayed in Aug 2023
Couples
25 review
2.0/5
Posted on Oct 5, 2023
The worst hotel in the whole trip. First, they told me that the room type I booked was not available. The room name and picture were not from their hotel. They asked me to find Ctrip. We waited in the lobby for 2 hours and couldn't check in. Ctrip was still very active in negotiating with them. After the negotiation, the hotel agent lied to Ctrip and told me that we had upgraded to a suite. It was obviously a standard room, but it still faced the road and was very noisy. We asked them for earplugs and they said they didn't have any. However, there was a letter in the room that clearly stated that the hotel was under renovation and could provide free earplugs. There is not a single word of truth. (Later I found out that this is the case everywhere in Egypt, and it is all a lie). Ctrip still negotiated very seriously and responsibly, and dealt with it proactively in the follow-up process. But I think I found an unreliable agent. Next time Ctrip should choose an agent carefully.
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Guest User
Pool View Classic King Room - Non-Smoking
Stayed in Feb 2024
Business travelers
48 review
4.0/5
Very Good
Posted on Mar 25, 2024
The room is okay, the second floor is better, some rooms on the third floor have no sunlight, the swimming pool is very clean, it is convenient to go to the mall, there is a direct elevator, you will not get lost, and there are more varieties of breakfast
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Guest User
Classic King Room - Non-Smoking
Stayed in Jan 2024
Family
3 review
3.0/5
Posted on Feb 16, 2024
The hotel is in a good location and has a dedicated access to citystar. However, the room booked by Ctrip was in the auxiliary building. The room was quite old and I didn't even want to take a shower when I saw the shower room. Although the price of this hotel is not low among Egyptian hotels, the facilities are indeed quite poor. But the hotel service staff is not bad.
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Guest User
Classic King Room - Non-Smoking
Stayed in Dec 2023
Family
26 review
3.7/5
Posted on Jan 22, 2024
The security is very good. There are security checks when entering and exiting. It feels very safe. The shower water is very large and comfortable Next door to City Star Mall, it is convenient for shopping or going to the supermarket. The bad experience is that I didn't pay a deposit when I checked in. The waiter came and took away all the things in the minibar immediately after checking in. I felt that I didn't trust the guests. It was very slow to call to ask for a toothbrush and slippers. Anyway, it is the first choice hotel in Cairo, convenient and safe.
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Junjun
Classic Twin Room - Non-Smoking
Stayed in May 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 1, 2023
Facilities: InterContinental after all, everything is fine Hygiene: very clean Environment: We stayed in a room by the pool. There is a small balcony in the room, and the view is very good. Service: The hotel service is good, but the front desk is not very effective. I don’t know if it’s Ctrip’s problem or the hotel’s problem. The room was booked one day in advance, but the front desk here couldn’t find our order, so we insisted on waiting at the front desk for one Hour. I think it is because of Ctrip's problem that the order relationship has not been confirmed with the other hotel! This experience is very poor, and the waiting time is too long.
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