17 تقاطع, Emad El-Deen, Al Azbakeya, Cairo, Cairo Governorate, 00000, EgyptView hotel details
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1 night
Guest Reviews of New Palace Hotel
6.8/10
19 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location6.8
Amenities6.4
Service7.3
Cleanliness6.8
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All reviews(19)
Positive reviews(7)
Negative reviews(3)
No_return_date
Single Room
Stayed in Jan 2024
Solo traveler
80 reviews
5.0/10
Posted on Feb 28, 2024
This place is bare minimum and between the street noise and the packs of dogs that bark all night long it is hard to get rest. The mosquitoes were all over the room and I was covered in bites by the morning. The staff were very kind and helpful but the room is very run down and I did not take a shower because the set-up was bad. For $21 USD per night you can’t have high expectations and so remember that.
Guest User
Single Room
Stayed in Oct 2023
Solo traveler
1 reviews
10/10
Outstanding
Posted on Nov 5, 2023
Very good location. Large room. Nice views from Balcony looking all over Cairo City. The roof terrace nice..
Guest User
Standard Room
Stayed in Sep 2023
Solo traveler
5 reviews
8.0/10
Very good
Posted on Oct 11, 2023
The hotel itself is basic. The room and other areas need a little work, but for the price that you pay, it’s worth it. And anyway, you just sleep there.
What impressed me was the staff. I don’t have words how amazing the staff there is. I arrived with a toothache and they helped me schedule an appointment and I even got a discount. Every tour I wanted to do , they arranged it for me. The prices were affordable. Thanks to the staff, my before #1 ranked trip just got dethroned by this one. Very thankful to Kimo, Dr. Ahmed and Carlos for taking amazing care of me. Thank you for everything.
Yuzhoulangren🛫
Single Room
Stayed in Aug 2024
Solo traveler
76 reviews
6.0/10
Posted on Sep 28, 2024
The room is relatively cheap. The facilities are old, the internet is not working, there is no hot water for showering, and even the shower head is broken... Fortunately, the boss is very enthusiastic and helped check if there is anything missing when leaving.
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Koyo Shiga / こよたび
Single Room
Stayed in May 2024
Solo traveler
58 reviews
7.0/10
Posted on Jun 28, 2024
The service was more than worth the price. The receptionist was very kind.
Original textTranslated by Google
Guest User
Standard Room
Stayed in Feb 2024
Traveling with friends
3 reviews
2.0/10
Posted on Mar 30, 2024
It doesn't match the photos, it's very dirty and they don't change the sheets and quilts, the door is broken and I don't feel safe,
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ChuguoshejiDH
Standard Room
Stayed in Feb 2024
Booked for others
64 reviews
7.0/10
Posted on Mar 31, 2024
Generally speaking, choose carefully for quality requirements