VickiWedgbury
June 21, 2024
We have just returned from our 3rd stay here as a family of 3 our daughter is currently 10. The location is fab, right on the beach and also in the town so you can visit the shops, bars, kids areas etc too. The staff really make the hotel what it is, we were delighted to still see sunny in the restaurant and the same staff on reception and in the bar area. They are hardworking, lovely and really take the time to talk to you and make your holiday special. The entertainment team were amazing, they put on a variety of activities in the day for adults and kids to take part in.Our daughter did most of them and had a great time trying out new things. In the evening they put on the kids disco which all the kids enjoyed and then their was something different on each night, the staff worked really hard to make sure all guests were included and to make each one such fun that you couldn’t help but join in. Thank you Even when they see you in resort and weren’t working they would make an effort to have a chat . The beach is beautiful with a small shop, bars and toilets located around it too, but it does get very busy. The town has a variety of shops, restaurants and bars and there is a kids area with trampolines & inflatables in the evening. The train that runs around the island is a lovely way to have a look around and see the harbour. The food was really good, we all eat different sorts of foods and always left full, there’s a good variety out everyday and it’s much better now the restaurant also does lunch, but you can get constant snacks at the pool bar anyway. There’s a good choice of drinks in the all inclusive, the euro for a cup which you get back is fine but can be a bit of pain sometimes and the ques in the bars in the evenings could be quite big, but the staff were lovely and would teach my daughter some new Spanish words each evening, which she loved. The rooms are quite basic but are clean and have everything you need, we had a sea view which was lovely. All the areas in the hotel are clean and tidy. The only thing was that we had tea and coffee making facilities but no where to put any milk so could do with a small fridge, the air conditioning also wasn’t the best. It is quite a noisy hotel with lots going on, our balcony was also over the smoking area so people were often out there making noise till quite late and then staff out cleaning early on. Also one of the pools was closed and by the look of it had been closed for a while so that did mean that some days, if you weren’t in the early morning que you couldn’t sit by either of the other 2 pools, no one seems to know why it was closed. Also the pools are now fenced off in an evening, which is great but the one at the pool bar where all the entertainment is, is left open with all the children running around it in an evening which was a concern for me when my daughter was smaller. Also the parrot show this town wasn’t as good as it used to be Thank you for a lovely stay we