1. There are disgusting STAINS on EVERYTHING. Pee stains on the mattress, stains on the sheets, on the towels. Their linens are absolutely revolting. Even when they changed the linnen, the new linnen had MORE stains 2. Their partner restaurant Picco, gave me FOOD POISONING for four full days 3. The Wifi does not work in the room, only in the bedroom 4. Getting a single cup of coffee takes over 20 minutes in the morning. There is ONE person doing coffee, and the lineup is regularly 12+ people 5.Getting a drink at the bar, or getting a breakfast ommelete also takes forever as there’s only ONE person for the whole resort. Usually the same with the front reception as well. They are outrageously understaffed. It’s clear they are trying to cut costs. 6. It is unbearably noisy and crowded. Not only are kids screaming 24/7, but there is a different song playing and overlapping from each area of the resort. All the songs and kids screaming blend together to create one big mush of noise 7. Getting laundry done took FIVE DAYS. 8. The massage and spa booking system is a giant hassle and generally never available. 9. Breakfast is completely substandard and not good at all. Cereal choice is embarrassing, eggs are runny, and the bacon is totally soft, not cooked at all. 10) They sent me two feedback forms to fill in while I stayed there, I filled them both in, and didnt get a reply back on either. 11) Many times, they didnt even use sheets that fit, or put any covers on the pillows. Considering all the stains on everything, that stayed uncovered, this place is disgusting. Overall, top 3 worst hotels i’ve stayed at in my life