We booked this hotel, although only rated as 3 star, due to the excellent ratings on Trip advisor. I felt it was expensive being a 3 star, as we had already booked a 4 star plus in Ciutadella and paid the same rate, but gave it the benefit of doubts about the cost. What a let down. The “sea view”room was so small you had to operate one at a time around the room. The balcony was minuscule, the width of one chair and the “sea view” was a triangle of sea in the distance. Bathroom could only accommodate one person at a time. Bed was most uncomfortable and pillows were so hard we had real difficulty sleeping on them . What really annoyed me was that when I checked the price ( we had paid up front, weeks in advance, with no cancellation) that we had been only what I can describe as “ripped off”, paying well over 100 euros more than if we had walked in off the street . Also, you were being asked to pay 1.50€ extra per day for using the fridge, if you put your own items in it. Safe was also extra, as were towels. I just felt that this establishment was out to get every cent they could out of its guests. By day 4, we had had enough and “bit the bullet”by checking out early, booking into a lovely 4 star in Mahon for the same price as this overpriced and overrated hotel. Any positive comments? Breakfast was just ok Would never recommend this hotel to anyone