This was our first time booking a villa in Cam Ranh, and the complex seemed good at first glance, but there were a few issues. It's unclear why there were four large towels for a family of three – two thin ones that looked more like beach towels, and two good quality terry towels. It was a strange setup, and I didn't get an explanation from the staff. Secondly, the breakfast situation was confusing. We were initially quoted 320,000 VND for breakfast, but in the morning at reception, the price was 385,000 VND. There seems to be a lack of communication among the staff. The service definitely needs improvement. The villa's cleanliness was a 3/5, especially the bathroom in the second bedroom, which was clearly neglected. We also ordered ice, and it took 2.5 hours to arrive – it felt like it was coming from the North Pole, I don't understand why it took so long. Also, be aware that you'll pay for absolutely everything. Even those on all-inclusive plans still end up paying for extras! Otherwise, we liked the grounds and the villa. The complex is nice, and the breakfasts were amazing – the best buffet I've had, even better than Marriott. I hope they fix these shortcomings! 🙌
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