Movenpick Resort Cam Ranh

The Worst Vacation Experience I’ve Ever Had The Worst Vacation Experience I’ve Ever Had We rented an entire villa for our family during the ***** New Year holiday. The price was very high, as expected for a premium stay. However, upon check-in, there was no welcome fruit or amenities as typically provided. What was far more concerning was the condition of the villa. It had clearly been cleaned carelessly and was filled with a terrible odor. I later discovered that the smell was coming from a trash bin that still contained liquid residue from previous garbage. When I opened the cabinet where the trash bin was stored, the stench was unbearable — worse than sewage. Even worse, flies started swarming out of the bin and spreading throughout the villa. In the morning, I requested housekeeping by hanging the service sign outside, but no one came. I then booked cleaning service through the hotel’s app, and still no one showed up. After multiple follow-ups and promises, someone finally arrived near the end of the afternoon. But here’s the shocking part: despite the foul smell and flies everywhere, the staff member “cleaned” for only about six minutes and insisted there was no issue. They even claimed the flies were there because we had opened the door. That night, the situation became worse. More flies appeared, landing on our food and even around our baby. The smell did not go away. I had no choice but to call and request a room change. When we were finally moved, they provided welcome fruit — which felt completely meaningless at that point. Fortunately, the new villa was cleaner. However, our entire family had to spend another night packing and moving everything again. It was exhausting. Just when we thought the ordeal was over, the next morning at breakfast we had to wait more than one hour before receiving our food. I honestly don’t know if the staff had developed a negative attitude toward our family or not. The food selection was also very basic and disappointing. For the same price range, I have stayed at many resorts in Nha Trang and Cam Ranh. I have never experienced such poor service and unacceptable standards anywhere else.

The hotel has many pools, a nice beach, good breakfast. Downsides: the prices in the only shop they have onsite are 4 times higher than in a normal shop. Too many screaming kids. Too many people on the breakfast and the crowd gets pretty wild.