Graduate by Hilton Cambridge

The environment is great, and the location is excellent, just a few minutes' walk from the boating dock! The hotel's own restaurant has a wonderful ambiance! However, the front desk service was mediocre, and there was no notification that breakfast times differ between weekdays and weekends. There's no bellhop service either. The dinner at the restaurant was just so-so, and the breakfast selection was limited, with unappetizing fruit. The restaurant service was also subpar.

This hotel is located by the river, just a short walk, less than ten minutes, from Cambridge University and the shopping center. The river view rooms offer beautiful scenery, including a small park across the way. The room was clean with a lovely British style, and the bed was very comfortable. A tip for staying in UK hotels: it's best to bring your own toothbrush, toothpaste, and slippers, as rooms typically don't provide them. Since I brought my own, I didn't need to ask the front desk if they had any.

I've stayed at this Hilton in Cambridge twice now, and both times it felt so welcoming. I booked the same river view room, and it was still just as comfortable and cozy. The front desk and restaurant were all the same, nothing changed. What did change was that this time I drove myself, and the parking was £26 a night – quite expensive! We walked to several Cambridge colleges and the shopping street, all within about ten to fifteen minutes. Cambridge feels much safer than London; you don't have to constantly guard your pockets or clutch your phone here. The breakfast was superb.

The hotel is quite new and not far from the city center, located near the River Cam. However, the cleaning staff are really... when we first checked in, there was un-flushed pee in the toilet, and they left a cleaning rag in the wardrobe after cleaning. It's truly a headache! 😩