Guest Reviews of University Arms Hotel, Autograph Collection
9.0/10
Great
47 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service8.8
Cleanliness9.3
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All reviews(47)
Positive reviews(47)
Reviews with photos/video(3)
Great location(13)
Awesome stay(12)
Delicious breakfast(10)
Awesome rooms(7)
Guest User
Superior King Room with Park View
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 13, 2025
Very peaceful and spacious environment. There is an extremely great view too, recommend staying here if you’re visiting the university.
Alex_Wang09
Classic King Room
Stayed in Feb 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Mar 15, 2025
Very good hotel. Booked for colleague traveling to Cambridge. Nice breakfast
Response from Property: We are so pleased the stay was a success! Thank you, Philip Greer, General Manager.
Hanisha
Cosy Double Room
Stayed in Nov 2024
Solo traveler
1 review
9.0/10
Great
Posted on Dec 15, 2024
The prime location is the most appealing about this hotel. The room was comfortable and contained all the necessities required. Pleasant stay. Unfortunately on a Saturday at 7am there was an accidental fire alarm but non of the reception staff seemed to know how to inform guests that it was an ‘accident’ so many guests were left wondering where to go and if it was real and it caused a lot of confusion.
Lee
Superior Twin Room
Stayed in Jul 2024
Couple
7 review
8.5/10
Very Good
Posted on Aug 19, 2024
Room is small and little bit old fashion style, this hotel is a historical hotel so it doesn’t affect it’s beauty. The room with Park view that awesome, pay 333 pounds per night is ok for the value!!
breakfast is good and the hotel is in the town center so it’s very easier to get whatever you want, don’t stay at the hotel near the railway station because it’s still has a distance to the city center!! hotel allowed free bicycle renting service, that’s so nice!!
Guest User
Classic Twin Room
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Mar 5, 2025
Cozy room, lovely tea set.
Response from Property: Thank you so much, I am pleased you enjoyed your experience. Philip Greer, General Manager.
Guest User
Cosy Double Room
Stayed in Jul 2022
Other
2 review
10/10
Outstanding
Posted on Aug 19, 2022
Really good service. Great and friendly staff.
Breakfast was good - although if you go early not all of the cooked breakfast options were available.
geore_cheng
Superior King Room with Park View
Stayed in Apr 2025
Family
41 review
7.7/10
Good
Posted on Jun 2, 2025
The hotel is in a good location, in the city center, very convenient to go anywhere, next to a park, the view is OK, but be careful to avoid pitfalls, I booked a park view room, which is second only to the suite, but they gave me a side room, which is very infuriating. The breakfast is not good, it is recommended to eat outside
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Anonymous User
Cosy Double Room
Stayed in Apr 2025
Traveling with friends
3 review
8.2/10
Very Good
Posted on Jun 7, 2025
The four-star hotel is not worth the price, the facilities are a bit old
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Guest User
Classic Twin Room
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Feb 2, 2025
Warm and exquisite, convenient location, rich and delicious breakfast, good service attitude, five-star praise, next time there is a chance, I will continue to book this beautiful hotel to stay.
Original TextTranslated by Google
Response from Property: Thank you for this wonderful review, I hope to welcome you back to University Arms and Cambridge again soon.Philip GreerGeneral Manager
Guest User
Classic Twin Room
Stayed in Dec 2024
Family
9 review
8.0/10
Very Good
Posted on Feb 10, 2025
The hotel's decoration is all British style, and the facilities in the room are a bit old-fashioned. The overall stay is good.
Original TextTranslated by Google
Response from Property: Thank you for your review, we hope to welcome you to Cambridge again soon.
Shanyunhai
Classic Twin Room
Stayed in Jan 2025
Family
27 review
10/10
Outstanding
Posted on Mar 16, 2025
High cost performance, surrounded by Chinese restaurants and Chinese supermarkets, very convenient
Original TextTranslated by Google
Response from Property: Thank you so much for your kind reply, we hope to welcome you back soon.Philip Greer, General Manager
abcdtweety
Classic Double Room with Park View
Stayed in Jun 2024
Family
35 review
9.5/10
Amazing
Posted on Aug 8, 2024
The hotel is in a great location, right next to the city park in the center of Cambridge.
It was renovated from an old building, and the interior design is very tasteful.
Because it is a traditional old hotel, there are no living facilities in the room other than sleeping (kitchenette and washing and drying machine). It is also a good choice for a short stay of one or two nights.
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Gaowentian
Superior King Room
Stayed in Sep 2024
Business traveler
2 review
10/10
Outstanding
Posted on Dec 10, 2024
The hotel is nice, with a typical British style. It is very close to various colleges in Cambridge. There are various restaurants in front of the hotel, including Chinese and Western food. Bars, shopping, etc. are also very convenient.
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hcf62139
Superior King Room with Park View
Stayed in Aug 2024
Family
2 review
8.5/10
Very Good
Posted on Oct 6, 2024
The biggest advantage of this hotel is that it is very convenient. It is located on the main commercial road in Cambridgeshire. There are restaurants on both sides of the door, especially Chinese restaurants, which concentrate the best Chinese food in Cambridgeshire. There are also many cafes and banks. It is not far from the largest shopping center in Cambridgeshire.
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Wolidemao
Superior King Room with Park View
Stayed in Aug 2024
Business traveler
55 review
8.0/10
Very Good
Posted on Oct 24, 2024
I was unable to go due to some unexpected circumstances. After negotiation, the room fee was still not refunded in full. I was very helpless, but I also understand the hotel's policy. I can't write a review, I just made up some words. Haha. .