We stayed in room 19 which we found to be very noisy. The slamming of doors whenever guests were leaving their rooms was constant - through to the early hours of the morning. Guests talking in the hallway, cars going past on the main road and items rattling on the roof. If the TV was on, most sounds were not heard. It wasn't until you were ready to settle in for a goods night rest, that every sound became apparent. We were also disappointed with the manager during our stay - Friday 7th June to Monday 10th June 2019. We had not met this gentlemen before. He treated us with disdain and it showed on his face. We showed him 2 drink vouchers we hadn't used on our previous visit and he looked at them and said they are old and not to be used. We said there was no expiry date and he said ”doesn't matter” & threw them in the bin and stared at us. Very embarrassing to say the least. We asked for soda water with no ice and no lime and he made a soda water with ice and lime. We have stayed here 5 times previously and have always been treated like valued guests. This trip we felt like lepers. We are not sure if we will be back. It is a very convenient location and the housekeeper is very thorough and very polite. the bed and pillows were comfortable.
48 Reviews