3 Rennie Rd, Campbelltown, New South Wales, 2560, AustraliaView Hotel Details
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Ibis Budget Campbelltown Guest Reviews
3.5/5
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.7
Amenities3.5
Service3.5
Cleanliness3.4
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All reviews(111)
Positive reviews(16)
Reviews with photos/video(1)
Clean and tidy(5)
Great value for money(4)
Negative reviews(3)
Guest User
Queen Room
Stayed in Oct 2024
Business travelers
2 review
1.7/5
Posted on Nov 28, 2024
No lift, the room was pretty dirty with hair on the floor, ended up being bitten by bedbugs... I wouldn't say it was the best stay...
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Ibis Budget Campbelltown. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Ibis Budget Campbelltown, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager
Somsak
Queen Room with One Overhead Bunk Bed
Stayed in May 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jun 16, 2024
Ok good
Response from Property: Dear Somsak, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
Brittany Paige
Queen Room
Stayed in Jan 2024
Couples
6 review
4.2/5
Very Good
Posted on Feb 21, 2024
Overall this is a very budget friendly hotel in a great spot with food right outside your door. With a mall and train station nearby it’s pretty much everything you’d want for budget stays. I will say I had no sleep however as the bed and pillows were awful. It is also incredibly loud here. No one seems to care about people sleeping as they bang and talk very loudly, with echoeing hallways. So as much as it has a lot of plus points I wouldn’t recommend unless it was for 1 or 2 nights or you can handle the noise and not great sleeping arrangements. Staff were lovely.
Response from Property: Dear Brittany,Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager
Anonymous User
Queen Room
Stayed in Jan 2024
Couples
1 review
2.0/5
Posted on Feb 15, 2024
There is no VENTILATION in the toilet and can see the dirt and dust on wall in the bedroom. We can hear someone talking outside the window on G/F. However, it is still cheap with convenient location.
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Luke EdwardsGeneral Manager
Guest User
Queen Room
Stayed in Dec 2023
Solo travelers
2 review
3.2/5
Posted on Jan 30, 2024
The name Ibis Budget is the tip. Still, for the outskirts of Sydney it's not a bad deal. It's quiet, clean sheets, air conditioned sort of, and has the basic facilities. It's also adjacent a fair variety of dining options. Reception staff are good and efficient. It's cheap if not cheerful and no doubt I'll be back if it's enroute and I'm tired.
Response from Property: Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
A.A.k
Queen Room with One Overhead Bunk Bed
Stayed in Dec 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Jan 22, 2024
It was the perfect hotel for a business trip location quite and clean 👌
Response from Property: Dear A.A.k,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
Heitung Kong
Queen Room
Stayed in Jul 2023
Travel with friends
10 review
3.0/5
Posted on Aug 22, 2023
I recently stayed at the Campbeltown Ibis budget hotel and overall, it was a satisfactory experience. The hotel offers free parking, which is a great convenience for travelers. Having ample parking space right outside the hotel saved me the trouble of searching for parking or incurring additional expenses.
The rooms at the hotel are compact but well-designed, making efficient use of the available space. However, it's worth noting that the toilet facilities are on the smaller side. While this wasn't a major issue for me, taller or larger individuals might find it a bit cramped.
One unique feature of the Campbeltown Ibis budget hotel is the separation of the toilet and wash basin. This layout allows for more efficient use of the facilities, even though they are compact.
Overall, if you're looking for a budget-friendly option with convenient parking in Campbeltown, the Ibis hotel is worth considering.
Response from Property: Dear Heitung , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
Sanjax
Standard King Room with with One Overhead Bunk Bed
Stayed in May 2023
Other
3 review
5.0/5
Outstanding
Posted on Jul 7, 2023
Everything was good as the price was cheap too. Lots of restaurants and fast food nearby so very good.
Response from Property: Dear Sanjax,We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Luke EdwardsGeneral Manager
Guest User
Queen Room with One Overhead Bunk Bed
Stayed in Mar 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on May 9, 2023
This hotel was in a great area. Right next some great restaurants. Very easy to get to and very close to the main highway between Sydney and Melbourne.
Response from Property: Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
SunnyBeach500
Queen Room
Stayed in Feb 2023
Couples
13 review
4.0/5
Very Good
Posted on Mar 27, 2023
Love the location of this hotel. So easy to access public transport.
Response from Property: Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
Guest User
Queen Room with One Overhead Bunk Bed
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Sep 20, 2022
Alway clean n friendly staff efficient as well food near by a short walk always make you feel welcome
Response from Property: Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
Abuzeid Alnour Ali
Queen Room
Stayed in May 2022
Solo travelers
3 review
4.0/5
Very Good
Posted on Jun 21, 2022
Not bad
Response from Property: Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
Fszishuijing
Queen Room
Stayed in Mar 2024
Travel with friends
58 review
3.7/5
Posted on Apr 18, 2024
Our room is near the road, so it's quite quiet. There are many places to eat around, and the sanitary facilities are also good. It was raining when we went there. We had a lot of luggage, so we planned to drive into the lobby eaves to put down the luggage and then park in the parking lot. The front desk lady kept urging us to leave and said we were not allowed to park, which was a bit unkind.
Original TextTranslated by Google
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
Anonymous User
Queen Room
Stayed in Dec 2023
Solo travelers
25 review
4.0/5
Very Good
Posted on Mar 30, 2024
Too far from the city, there are free parking spaces, but public transportation is inconvenient
Original TextTranslated by Google
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager
Guest User
Queen Room
Stayed in Aug 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Oct 8, 2023
The room is tidy and the service is warm and thoughtful!
Original TextTranslated by Google
Response from Property: Dear Guest , We very much appreciate your comments regarding your stay at ibis budget Campbelltown. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Edwards General Manager