To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities7.8
Service8.0
Cleanliness8.3
Filter by:
Sort by:
All reviews(116)
Positive reviews(107)
Reviews with photos/video(24)
Great service(17)
Awesome stay(16)
Delicious breakfast(16)
Awesome rooms(15)
Great location(10)
Large rooms(8)
Clean pool(7)
Great swimming pool(7)
Negative reviews(9)
Dr Việt Huỳnh
Deluxe Double Room
Stayed in Jun 2026
Family
1 reviews
4.5/10
Posted on Jul 12, 2026
Large hotel with ample outdoor parking, but:
1. The facilities are run-down. Initially, I was assigned a room on the 18th floor. Since an elderly person in my group found it difficult to get in and out of the bathtub, I requested a room without one. The hotel was accommodating, but the new room had a broken bathroom door that couldn't be closed. Also, the rooms only come with two small pillows. Most hotels I've stayed at provide more.
2. The room didn't have shampoo or shower gel; I had to call staff to bring them up. While toothbrushes and combs were provided, there were no razors. There were also no laundry bags for dirty clothes.
3. Each room only gets one key card. When I asked for an extra, the hotel said they didn't have enough to provide for guests, which was very inconvenient for getting around.
4. The breakfast buffet was terrible. There was hardly anything good, mostly just bacon and sausages. For breakfast, they had braised snakehead fish with rice and braised chicken, but the labels often didn't match the actual dishes.
5. The service was quick, and the staff were helpful.
6. The welcome water was in a large dispenser, but guests wouldn't know it was for them unless they were told, and the staff didn't offer it. Most hotels serve individual portions directly to guests' tables!
At this price point, there are many better options, everyone!
Original textTranslated by Google
Response from Property: Dear Dr Viet Huynh,We sincerely apologize for the unfortunate incident that affected your experience during your stay at Muong Thanh Luxury Can Tho Hotel.We understand that we did not provide the level of service we always strive to deliver, and we deeply regret any inconvenience this may have caused.We truly appreciate your valuable feedback and are committed to addressing this issue promptly. Our goal is to provide an even better experience for our guests in the future, and we sincerely hope to have the opportunity to restore your confidence in our services.Thank you for your patience and for taking the time to share your comments. Your feedback is invaluable and helps us continuously improve our services every day.Kind regards,Hoang Trung DucGeneral Manager.
Do Thi Thuy Huong
Deluxe Double Room
Stayed in Feb 2026
Family
2 reviews
10/10
Outstanding
Posted on Mar 19, 2026
The room was airy, clean, and well-equipped, with attentive service and a diverse breakfast selection. I'll definitely return to this hotel on my next trip.
Original textTranslated by Google
Response from Property: Kính gửi chị Hương,Xin chân thành cảm ơn Chị đã dành thời gian chia sẻ trải nghiệm tích cực. Chúng tôi rất vui khi biết chị hài lòng với phòng ở, dịch vụ tại khách sạn. Rất mong được tiếp tục chào đón chị trong những lần lưu trú sắp tới.Trân trọng,Trần Mạnh HùngGeneral Manager.
陳德珍
Deluxe Double Room
Stayed in May 2026
Couple
27 reviews
10/10
Outstanding
Posted on Jul 6, 2026
This was my first time staying at a Muong Thanh hotel. The staff were friendly and very enthusiastic. I'll definitely stay here again if I have the chance.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your kind review. We’re glad to know you had a good stay with us and hope to welcome you back soon!Best regards,Hoang Trung DucGeneral Manager.
Jui ming
Deluxe Double Room
Stayed in May 2026
Traveling with friends
89 reviews
9.0/10
Great
Posted on Jun 21, 2026
Kent's Hotel is worth staying at. I've stayed here many times, but this time I felt it was a bit worse, especially the breakfast. Maybe it was a Sunday and there were too many guests. Breakfast felt like a night market – absolutely no quality. Everything else was alright.
Original textTranslated by Google
Response from Property: Dear Mr Jui Ming,Thank you for your continued support and for sharing your feedback. We are pleased to know that you enjoyed your overall stay. We sincerely apologize that the breakfast experience did not meet your expectations due to the crowded atmosphere. Your comments are valuable and will help us improve our service quality.We look forward to welcoming you back soon.Best regards,Hoang Trung Duc General Manager.
Guest User
Deluxe Twin Room
Stayed in Jun 2026
Couple
1 reviews
7.0/10
Posted on Jul 19, 2026
The staff was friendly. The breakfast was great . It was clean . Would stay there again .
Guest User
Deluxe Twin Room
Stayed in Dec 2025
Family
4 reviews
8.5/10
Very good
Posted on Jan 25, 2026
Nice hotel with great views of Can Tho!!! Great breakfast too!
Response from Property: Dear Valued guest,Thank you for your kind feedback. We are glad to hear that you found the accommodation pleasant and enjoyed our breakfast. Your satisfaction is our motivation, and we hope to welcome you again in the future.Best regards,Tran Manh HungGeneral Manager.
Fatih Belek
Deluxe Twin Room
Stayed in Apr 2026
Solo traveler
5 reviews
4.5/10
Posted on May 16, 2026
Honestly expected to be at a better place but so old, dirty and badly managed. Breakfast is totally disappointing.
Response from Property: Dear Mr Fatih Belek,Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations. We sincerely apologize for the condition of the facilities, the cleanliness issues, and the overall management experience during your stay. We also regret that the breakfast did not meet your satisfaction. Your comments are very important to us and will be carefully reviewed with the relevant teams as we continue working to improve our services and guest experience.Best regards,Hoang Trung DucGeneral Manager.
Xương tú Phùng
Deluxe Double Room
Stayed in Apr 2026
Couple
4 reviews
7.0/10
Posted on Jun 20, 2026
The air conditioner was broken, it was hot all night and no one was there to help.
Original textTranslated by Google
Response from Property: Dear Mr Xương,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the air conditioner issue and for not being able to assist you promptly. Your comments have been noted and will be addressed with our team to prevent similar situations in the future. We appreciate your feedback and hope to welcome you back for a better experience.Best regards,Hoang Trung DucGeneral Manager.
Tamas Marok
Deluxe Double Room
Stayed in Feb 2026
Couple
19 reviews
7.5/10
Posted on Mar 22, 2026
Staying here felt like stepping back in time. The retro interior and old details give the place a unique charm.
However, many parts of the property could use renovation and some updates. Breakfast was generally okay, nothing special but acceptable.
Overall, an interesting stay with character, but with room for improvement.
Response from Property: Dear Mr Tamas Marok,Thank you for sharing your experience with us. We’re delighted that you appreciated the unique charm and character of our hotel. At the same time, we truly value your constructive feedback regarding the need for renovations and updates, and please be assured that this has been noted for our improvement plans. We also appreciate your comments on breakfast and will continue working to enhance its quality and variety.It was a pleasure having you with us, and we hope to welcome you back for an even better experience in the future.Best regards,Tran Manh HungGeneral Manager.
Guest User
Deluxe Family Triple
Stayed in Jan 2026
Family
8 reviews
6.2/10
Posted on Mar 11, 2026
The room was average and the soundproofing wasn't great. There were even cockroaches... It's okay for one night. They initially gave me the wrong room type, but thankfully they switched it back.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Muong Thanh Luxury Can Tho Hotel and for sharing your feedback on Trip.com.We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the soundproofing and the cleanliness issue you mentioned. Please rest assured that your comments have been shared with our housekeeping and engineering teams so that we can review and improve these matters immediately.We are also sorry for the confusion regarding your room type at check-in. Thank you for your understanding and for allowing us the opportunity to correct the arrangement.Your feedback is very valuable to us as it helps us continuously improve our service and facilities. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.Warm regards,Muong Thanh Luxury Can Tho Hotel
Andee Truong
Deluxe Double Room
Stayed in Nov 2025
Couple
1 reviews
9.0/10
Great
Posted on Feb 21, 2026
I had a nice stay at Muong Thanh Luxury Hotel Can Tho for 1 night. Big room with panorama view, friendly staff, very delicious breakfast buffet. The location is quite near the city center as Ninh Kieu riverside
Response from Property: Dear Mr Andree Truong,Thank you for your wonderful review. We’re delighted to hear that you had a nice stay with us and enjoyed the spacious room with panoramic view, our friendly staff, and the delicious breakfast buffet.We’re also glad that our location near Ninh Kieu riverside made your visit even more convenient. We truly appreciate your kind words and look forward to welcoming you back to Muong Thanh Luxury Hotel Can Tho in the future.Best regards,Tran Manh HungGeneral Manager.
Guest User
Deluxe Double Room
Stayed in Feb 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Mar 22, 2026
Breakfast was delicious and it was convenient to get to the restaurant.
Original textTranslated by Google
Response from Property: Kính gửi Quý khách,Dear Valued Guest,Xin chân thành cảm ơn Quý khách đã dành thời gian chia sẻ những cảm nhận tích cực về kỳ nghỉ tại khách sạn.Thank you very much for taking the time to share your positive feedback about your stay at our hotel.Chúng tôi rất vui khi biết rằng Quý khách hài lòng với bữa sáng cũng như sự thuận tiện và thoải mái khi di chuyển đến khu vực ẩm thực.We are delighted to know that you enjoyed our breakfast and found the dining area convenient and comfortable to access.Những lời khen của Quý khách là nguồn động lực to lớn để đội ngũ chúng tôi tiếp tục duy trì và nâng cao chất lượng dịch vụ.Your kind words are a great motivation for our team to continue maintaining and improving our service quality.Rất mong được đón tiếp Quý khách trong những lần lưu trú tiếp theo.We look forward to welcoming you again in your future stays.Trân trọng cảm ơn! / Best regards,Hoàng Trung ĐứcGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Jun 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Jul 16, 2026
Beautiful and clean, with delicious food.
Original textTranslated by Google
Response from Property: Dear Valued guest,We are very happy to know that you were satisfied and appreciated our hotel. We look forward to welcoming you and your family back in the future.Best regards,Hoang Trung DucGeneral Manager.
Guest User
Deluxe Double Room
Stayed in Aug 2025
Family
2 reviews
8.0/10
Very good
Posted on Sep 24, 2025
Big hotel with great location and spacious room. Breakfast is delicious. However, the cleanliness of the hotel needs to be improved. One of our family members found a lot of cut nails on the floor when we checked into the room.
Response from Property: Dear Valued Guest,Thank you very much for sharing your experience with us. We’re glad to hear that you enjoyed our location, spacious rooms, and breakfast. At the same time, we sincerely apologize for the cleanliness issue you encountered. Please rest assured that this does not reflect our usual standards, and we have already addressed this matter with our housekeeping team to prevent it from happening again. We truly value your feedback and hope to have the chance to welcome you and your family back for a much better stay.Best regards,Pham Tan Oai General Manager.
freecloudy
Deluxe Family Triple
Stayed in Jan 2025
Family
1 reviews
8.0/10
Very good
Posted on Feb 3, 2025
From inside the room can hear everything from outside. The toilets still have the instant noodles from previous client under lavabo. Reception is fast but she doesn't guide us where is the location for breakfast and swimming pool. Overall it's good enough for us but need improvement more.
Response from Property: Dear Valued Customer _TIUS1ji18zbv****,
Thank you for sharing your experience on Trip.com.
Your satisfaction is always our number one priority. However, we regret that we were not able to meet all of your expectations during your stay.
Please accept our apologies for any inconvenience you may have experienced.
We look forward to welcoming you back to Can Tho in the near future.
Best regards,
Pham Tan Oai
Chief Executive Officer