Hard Rock Hotel Cancun

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1 night

1 room, 2 adults, 0 children

Hard Rock Hotel Cancun

Rooms

Deluxe Family Ocean View Classic Double Beds (Two Bedroom)

Deluxe Lagoon View King Classic

Deluxe Lagoon View Two Double Room

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Escapology Escape Rooms Cancun: 0.16 km away

Ballenas Beach: 0.14 km away

Avenida Kukulkan: 0.14 km away

Hotel Features

For Your Relaxation: Karaoke, Hair and beauty salon, and Billiards room

Pets policy: Pet-friendly! For USD 150 (approx. $22), your cats、dogs are welcome to join you.

Breakfast style: Japanese,American,Continental,Italian

Dining & Drinks: Room service, Snack bar, Cafe, Restaurant, Convenience store/kiosk, Bar, Lobby bar

All prices shown are for stays within the next 7 days, as listed on Trip.com.

Hard Rock Hotel Cancun

Name: Hard Rock Hotel Cancun
Address: Blvd. Kukulcan Km 14, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico, Blvd. Kukulcan Km 14, Zona Hotelera, Cancun, 77500, Mexico
Price range: Unbeatable daily deals - quickly find great rates for your ideal stay. And if it's cheaper elsewhere, we'll refund the difference.
Rating: 8.1

No. 7 of Premium Hotels in Cancun

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We Price Match

Highlights

Zen restaurant

Public beach

Lagoon-style pool

Ideal location

Beach bar

+4 more

Amenities

All amenities

Property Description

A luxury beachfront playground with glamorous amenities and rock star style. At our unique Cancun resort we have created the ultimate beachfront celebrity playground and transformed the typical all inclusive vacation into a rock star paradise which reflects our Mexican setting and cosmopolitan flair. Cancun Accommodation - Our 600 guest rooms and suites are some serious rock star digs. Appointed with private balconies our spacious accommodations are each with double Jacuzzis- plush bathrobes and slippers- fine linens and good stuff to keep the party going. Perfect for accommodating our family-style lodging provides special perks for your little rockers-in-training such as kids menus- video games and a kids club. In true rock star style let your senses take center stage while you delight our cuisine in our 5 specialty restaurants perfect for all tastes without restrictions. To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.

The service is excellent, the food is great too, and the facilities are very good.

Surroundings

Shopping: Saint Laurent

(450 ft)

Recreation: Club Solaris Cancun

(850 ft)

Attraction: Cancun Tequila Tasting

(750 ft)

Attraction: Plaza Delfin

(1500 ft)

Attraction: Ballenas Beach

(700 ft)

Recreation: Marina Sunrise

(1250 ft)

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Rooms

Guest Reviews

Services & Amenities

Policies

Apartment

Bedroom 1:2 Double bed ● Bedroom 2:1 Queen bed

Has window

Free Wi-Fi

Private bathroom

Minibar

Shower

Tea bags

Room Details

Check Availability

Deluxe Room - Double Beds

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Minibar

Shower

Tea bags

Room Details

Check Availability

Rock Suite Ocean View (two Bedroom)

Bedroom 1:1 King bed and 2 Double bed

Free Wi-Fi

Non-smoking

Private bathroom

Minibar

Ocean view

Shower

Room Details

Check Availability

Double Room

2 Double bed

Free Wi-Fi

Private bathroom

Minibar

Shower

Tea bags

Room Details

Check Availability

4 Double bed

Has window

Free Wi-Fi

Private bathroom

Minibar

Shower

Tea bags

Room Details

Check Availability

Deluxe Lagoon View Two Double Room

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Minibar

Shower

Tea bags

Room Details

Check Availability

Deluxe Classic King Room

1 King bed

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Minibar

Shower

Tea bags

Room Details

Check Availability

Triple Room

1 King bed

Free Wi-Fi

Private bathroom

Minibar

Shower

Tea bags

Room Details

Check Availability

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Private bathroom

Minibar

Shower

Tea bags

Room Details

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Average for similar properties in Cancun

Guest User

March 30, 2026

The service is excellent, the food is great too, and the facilities are very good.

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Guest User

December 19, 2025

I always used to think cruises are number one but this resort in my opinion was number #1 for 2025.

Guest User

May 14, 2026

good location friendly staff. one downside is that there are several sales activities...

Andresa

January 9, 2026

The hotel offers a good all-inclusive package, but the facilities are a bit dated and regular. The pool is too small for the hotel's capacity. The service was very poor, both at the reception and from the beach attendants. Waiters only brought drinks if you paid for the sun lounger and tipped them.

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Emilia Burgamy

October 25, 2025

It was a lovely and comfortable experience, I loved staying there 💕

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Guest User

June 29, 2026

Outdated facilities!!!

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Guest User

April 8, 2024

Worst view I’ve had from my balcony-just white brick wall! Bathroom stunk of sewerage so bad one day could really use it. Had to get up 730am to get a sunbed and still very few left then!!! Not enough beds round pool area. Very packed and loud on the evenings and just karaoke and disco after 10pm! Not worth the money I paid

Jennifer2626

March 5, 2025

There were leaks in the room, the water came out dirty and smelled... the only thing I liked was the view from my room... they should do some remodeling, it's very old and neglected.

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Guest User

February 27, 2026

Very good

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Services & Amenities

The Market

Style: A la carte, Buffet

Cuisine: International

Open for: Breakfast, Lunch, Dinner

Ambience: Family-friendly

Dining options: Property guests only

Ciao

Style: A la carte, Buffet

Cuisine: Italian

Open for: Breakfast, Lunch, Dinner

Ambience: Family-friendly

Dining options: Property guests only

Toro

Style: A la carte, Buffet

Cuisine: Steakhouse

Open for: Breakfast, Dinner

Ambience: Family-friendly

Dining options: Property guests only

Pizzeto

Style: A la carte, Buffet

Cuisine: Pizza

Open for: Lunch, Dinner

Ambience: Family-friendly

Dining options: Property guests only

Outdoor swimming pool 1Free

Outdoor swimming pool 2Free

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 00:00 on your check-in day, please contact the property by email at least 3 days in advance

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

CuisineJapanese, American, Continental, Italian

StyleBuffet

Opening hours[Mon - Sun] 07:00-10:30 Open

Age	Fee
Children 17 years old and under	Free
Adult	Free

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is $100.01 per night.

Deposit Payment MethodsThis property accepts credit cards

Pets

Pets are allowed on requestAdditional charge

Types of pets allowed: dogs, cats

Fee: $150.00 per pet per stay

Service animals

Service animals are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Local hotel name: Hard Rock Hotel Cancun

Opened: 2009
Renovated: 2024
Number of Rooms: 600

Phone:+52-998-8813699

Email:customercare@hrhcancun.com

A luxury beachfront playground with glamorous amenities and rock star style. At our unique Cancun resort we have created the ultimate beachfront celebrity playground and transformed the typical all inclusive vacation into a rock star paradise which reflects our Mexican setting and cosmopolitan flair.

Cancun Accommodation - Our 600 guest rooms and suites are some serious rock star digs. Appointed with private balconies our spacious accommodations are each with double Jacuzzis- plush bathrobes and slippers- fine linens and good stuff to keep the party going. Perfect for accommodating our family-style lodging provides special perks for your little rockers-in-training such as kids menus- video games and a kids club.

In true rock star style let your senses take center stage while you delight our cuisine in our 5 specialty restaurants perfect for all tastes without restrictions.

To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.

You might be wondering

What landmarks are near Hard Rock Hotel Cancun?

Nearby attractions to Hard Rock Hotel Cancun include Ballenas Beach, just 450 ft from your search (straight-line distance) away.

Does Hard Rock Hotel Cancun have a restaurant?

Yes, Hard Rock Hotel Cancun has a restaurant serving a variety of International, Italian, Steakhouse, Pizza dishes made with fresh, high-quality ingredients.

Does Hard Rock Hotel Cancun have a pool?

Yes, Hard Rock Hotel Cancun has a swimming pool for guests.

Does Hard Rock Hotel Cancun serve breakfast?

Yes, Hard Rock Hotel Cancun serves highly-rated breakfast. Breakfast option(s): Japanese, American, Continental, Italian.

Where is Hard Rock Hotel Cancun located?

The hotel is located at Blvd. Kukulcan Km 14, Zona Hotelera.

Does Hard Rock Hotel Cancun offer airport transfer services?

Yes, Hard Rock Hotel Cancun offers Airport pick-up service, Airport drop-off service for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Hard Rock Hotel Cancun?

Yes, pets are welcome at Hard Rock Hotel Cancun, but we suggest calling ahead to confirm details.

How much does it cost to stay at Hard Rock Hotel Cancun?

Room rates at Hard Rock Hotel Cancun vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Hard Rock Hotel Cancun?

Check-in at Hard Rock Hotel Cancun starts at 15:00, and check-out is at 12:00.

About This Property

Nearest Airport	Cancun Intl. Airport
Distance to Airport	18.5KM
Nearest Train Station	Maya Train Station - Cancún
Distance to Train Station	20.54KM
Average Price From	USD1397
Hotel Star Rating	5

Recommendations

Rooms

Check-In & Check-Out

Nearby Attractions

Hotel Features

Hard Rock Hotel Cancun

Rooms

Guest Reviews

Services & Amenities

Policies

Apartment

Deluxe Room - Double Beds

Rock Suite Ocean View (two Bedroom)

Double Room

Rock Suite (One Bedroom)

Deluxe Ocean View King Room

Rock Royalty Ocean View King Room

Deluxe Lagoon View King Room

Diamond Ocean View Classic King

Diamond Ocean View Room

Deluxe Family Ocean View Classic Double Beds (Two Bedroom)

Deluxe Lagoon View King Classic

Double Room

Deluxe Lagoon View Two Double Room

Deluxe Classic King Room

Triple Room

Double Room

Deluxe Ocean View King Classic

Deluxe Family Ocean View-Two Bedroom

Deluxe Family Ocean View Double Beds - Two Bedroom

Deluxe Room - King Bed

Deluxe Family Lagoon View (two Bedroom)

Classic Deluxe Double Room

Deluxe Ocean View Double Classic

Deluxe Ocean View Two Double Room

Deluxe Family Ocean View Classic (Two Bedroom)

Deluxe Lagoon View Double Classic

Guest Reviews

Services & Amenities

Property Policies

Property Description

You might be wondering

What landmarks are near Hard Rock Hotel Cancun?

Does Hard Rock Hotel Cancun have a restaurant?

Does Hard Rock Hotel Cancun have a pool?

Does Hard Rock Hotel Cancun serve breakfast?

Where is Hard Rock Hotel Cancun located?

Does Hard Rock Hotel Cancun offer airport transfer services?

Are pets allowed at Hard Rock Hotel Cancun?

How much does it cost to stay at Hard Rock Hotel Cancun?

What are the check-in and check-out times at Hard Rock Hotel Cancun?

About This Property

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