Av Sunyaxchen Supermanzana 24 Manzana 22 Lote 39 y 40, Cancun, Quintana Roo, 77500, MexicoView hotel details
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Guest Reviews of Hotel Hacienda Cancun
6.9/10
40 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location6.9
Amenities6.9
Service7.1
Cleanliness6.9
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All reviews(40)
Positive reviews(4)
Negative reviews(2)
Guest User
Standard Room
Stayed in May 2024
Traveling with friends
21 reviews
4.5/10
Posted on Jun 23, 2024
This is a very old hotel with terrible sanitation. The price is not standard. The price difference between online booking and offline booking is almost double. There is no hot water in the room and it costs $70 per room. It is really rubbish.
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Shali
Standard Room
Stayed in Jun 2023
Family
1 reviews
2.0/10
Posted on Jul 25, 2023
It is relatively close to Cancun ADO Central Station, about an 8-minute walk, and is suitable for a day trip by bus to Chichen Itza. It costs 120 pesos from the airport to the station. From the station, take the Orento bus 245 directly to the gate of Chichen Itza. Tickets to Chichen Itza are very expensive at 614 pesos. The conditions of the hotel are very poor in all aspects. It is very fashionable. There is no refrigerator or microwave, there is no place to put the suitcase, and the water is very small. It feels like I have returned to the 1990s to remember the bitterness and sweetness. Later I stayed at Ibis, and the conditions were much better than this.
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Anonymous User
Standard Room
Stayed in Nov 2023
Traveling with friends
10/10
Outstanding
Posted on Dec 14, 2023
Affordable price and good service attitude
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Guest User
Standard Quadruple Room
Stayed in Jan 2025
Traveling with friends
50 reviews
9.5/10
Amazing
Posted on Mar 15, 2025
Хороший отель в безопасном районе. Персонал приветливый.