Stuff at the pool area,spa, animation stuff and buffet were so nice and helpful. Servers at the other restaurants were so unfriendly and service was low average, no very professional. Itsa and her son always took excelent care of us anytime we were at the bufet even knowing we were not sat at their section. I also want to mention our housekeeper Lorena, she did a fenomenal job in our room all the time in our stay..