My experience at this hotel was extremely disappointing from the start. Check-in was expected at 3 PM, as with any normal hotel, but it was not honored. I had to wait in the lobby for an hour and a half with no real apologies or compensation. The only thing they offered was a coffee, which felt absurd.
When finally given the room, it was not clean to basic expectations. The toilet had urine residue that I had to clean myself, and there was a long strand of hair on the blanket, showing that the linens had not been properly changed.
Service was poor throughout my stay. Requests for additional pillows and bottled water had to be made multiple times before being fulfilled. Breakfast was consistently disappointing—limited options, dry bread and croissants, no variation day to day, and insufficient tables even when you pay for it.
The hotel is relatively new—about four years old—but it feels much older. It seems management does not properly maintain the property. The location is okay but not on the beach; you need to walk about 1 km to reach it.
