Nemea Appart Hotel Cannes Palais Reviews

Good location just behind the Cannes Station around 7 minutes walk. The apartment is ok with laundry and spa room. But the ***** woman at reception had suspection of ****** on Asians.

bright neat great

Hotel is at a convenient location. Room is clean and tidy but water pressure in the bathroom is a bit too low.

We love it ! It was great but the pool was not hot.

Clean and nice staffs

Nice location within Cannes but the room was father old, many broken items like the leakage and missing nails. Also, €25 for a private parking and also guest need to bring their own trash out which is funny. Imagine seeing everyone holding a bag of trash appearing at the reception to check out at 11am.

Actualy it was almost perfect,big Hugo room Hugo ballroom with bath kitchen , I don't know way they dont accepte our saying with the same prixe usualm,

The location is fantastic. It only 5 minutes walk to Cannes train station. The facilities in the room are not in a good condition. For the service, they can’t do room service.

location is good but not others.

Good location and big room Service is soso, you need to help yourself

The staff at reception were really friendly and helpful. The hotel was nice and well located. Only 5 mins walk to the train station and 10 mins walk to the beach. The studio could be a bit better equipped for cooking. There is a hob but no pans. Fortunately for us the fridge and microwave were enough. Very quiet for sleeping at night time. Would recommend to stay here!

This is a truly bizarre hotel with a terrible stay experience. Please book with caution! 1. Check-in time is 5 PM, which is 2-3 hours later than most hotels. 2. A €150 deposit is required at check-in. This is the only hotel I encountered in France (including Paris) that charges a deposit, and the deposit is enormous! 3. Given the high deposit, we thought there would be something valuable in the room, but it turned out that even basic amenities were missing. The original kitchen stove, tableware, and kettle were all locked in a cabinet, which is quite unusual. Despite being a twin room and registered for two people, there was only one water glass and one large towel in the bathroom. When we asked at the front desk, they reluctantly gave us an extra towel, but said we could only have one water glass and had to share it! 4. The hotel requires guests to take all their trash with them when they check out, but there are no trash cans in the hotel corridors or lobby. We asked the front desk, and they said the trash cans were on the basement level, but there weren't any. Left with no other option, we had to take our trash outside and dump it in a street trash can! In short, a very unsatisfactory hotel!

This Cannes accommodation experience was truly the worst I've ever had in my long-term travels, especially when it came to booking hotels. It started as a minor issue: we booked a suite for three people, which cost over 1500 RMB per night including tax. However, the sofa bed wasn't prepared in advance, leaving us to make it ourselves. They only provided one blanket, no comforter, and couldn't even provide an extra single comforter for the double bed. I'd never encountered this in any other hotel before; other hotels prepared the sofa beds in advance, and extra comforters were quickly delivered to the room. But this hotel refused, insisting they didn't have any extra comforters, and their attitude was very firm. I clearly saw many empty rooms, and the hotel had spare comforters, but they simply wouldn't provide them. In the European winter, three people at night with only one double comforter… Ctrip intervened and repeatedly tried to communicate, but to no avail. I had no choice but to spend over 700 RMB to book the cheapest room in the hotel, only to get two comforters, and then not use the room. Ctrip thought they could communicate with the hotel manager the next day to cancel the fee for the later room (where I only got the comforters), but that also failed. In the end, Ctrip compensated me for the room fee. In short, this hotel was incredibly inflexible; early check-in wasn't allowed, even if there were vacancies. Other hotels only allowed early check-in once the rooms were cleaned up. Everything was different from other hotels, yet the price wasn't low. When I spoke to the front desk, they just said, "We can't do anything about it; other hotels can provide what we can't." Also, the only other hotel I stayed at charged for toothbrushes and toothpaste; other hotels didn't offer them proactively, but they were provided free of charge if you asked. I'm so grateful to Ctrip for ultimately covering everything…

I had stayed at this hotel several times a few years ago, but I wouldn't go back. Everything has deteriorated: the quality of service is awful, the staff are incredibly rude and rush through check-in (which doesn't start until 5 pm); the superior room was dirty and the air conditioning was "off" for the entire hotel for several months, forcing us to open the window at night: a bad idea given the street noise... needless to say, we didn't get a very good night's sleep. The shower leaks everywhere, and there's only one large towel for two people. Housekeeping isn't done, so be aware if you're staying several nights! This 4-star rating needs revising. This hotel was great five years ago, but it's been neglected by a completely inhospitable team who are indifferent to their guests.